“I had a great experience with Ferguson last week. Before my water heater broke, I had basically zero experience with sourcing parts locally. I called around everywhere; Ferguson answered the phone and was able to help me out and provide guidance when I needed it. When I got there to pick up, the employees were super nice and very helpful again. Overall, this is the experience I expect when buying something expensive. I’m happy to give them my money and will come back again to do business with them.”
“The front end person was so so friendly. If we could get that retail experience at other stores the world would feel more complete. 1 of many times in this store. Good job.”