"I recently received a Notice of Deficiency for my 2014 taxes that were filed with Liberty Tax. I went to the local office where I was told they made a mistake on my taxes and gave me an amended copy, which matched what the state said I owed. I was told to call the state and try to get them to drop the penalty and interest, when the liberty tax guarantee clearly states “If the office makes an error in the preparation of your return that results in penalties and interest, the office will reimburse you for the associated penalty and interest initially assessed.” I have called and emailed the issue to the corporate office as well, but nobody seems willing to hold up to the Liberty Tax guarantee. Very disappointed and very shady business.
I would not recommend Liberty Tax to anyone."
January 2018 by Andrew Martinez
"What really sold me was that I got a bigger refund with Liberty than when I used TurboTax on my own. He asked deeper questions than the computer program did. Very friendly and quick service!"
January 2018 by Marisa M.
"Very friendly staff. They were patient and helpful with all my questions. Got my refund back quickly and accurately, which was great. Will be sure to come back next year"
April 2017 by Mr. E
"these folks know how to waste a customers time..
service is ok. make sure ur employees speak english and move faster than the dmv sloths on zootopia.. just give it a shot."
January 2015 by Jam Ellis
"Wonderful service - everyone at this office was as friendly and helpful as I could have hoped for! I will definitely be returning to Liberty to do my taxes in the future. Thanks Mary!"