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March 2024 by 824 Gac
Excellent experience!
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March 2024 by Roger Trudell
Got in on schedule. Everyone was professional and courteous.
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January 2024 by Ali S.
Made an appointment for MLK holiday and said over the phone about 5x it was for the HOLIDAY on a Monday since I was off work that day and it's very difficult for me to find the time for appointments due to my job and commute. They never sent me a confirmation email for my appointment, I just assumed she scheduled it correctly. Called to update my insurance info since receptionist couldn't figure it out and she scheduled me for the next day which was not a HOLIDAY. Ended up not being able to go and couldn't schedule somewhere else since it was now last minute. Receptionist did not apologize, I understand mistakes happen but realize it is very difficult for some people to fit appointments in and is difficult to reschedule. Would not recommend this place just due to interactions with front desk.
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December 2023 by Laura Hunter
My experience with Main Street Vision Care was top notch! The staff was so helpful and kind! Dr. Bourgon filled with me with confidence about the care I received. I am happy to report I have found my new optometrist!
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December 2023 by Kathy McReea
I really liked the new doctor Kelly!!! Felt very comfortable and in good hands. The woman who helped me with glasses and contacts and to finish up the billing, was amazing. Great customer service, was very patient and knowledgeable. She answered all of my questions and made sure I was completely happy with my choices!! Thank you!!
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November 2023 by Richard Jones (R. J.)
From my phone call to set my appointment, Dominica? Was very helpful, getting my information and instructions of what to bring. The women who took my eye pictures, I did not get her name. Was friendly and efficient. Dr. Bourgon took time to explain my eye pictures and address concerns I had. Lastly, Barbara help explain my insurance coverage and assisted me with finding frames that fit. She was fabulously Helpful. I would recommend Main St. Vision to any one.
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November 2023 by Peter Navarro
The entire team was phenomenal. They are a Veterans Administration Community Care Partner. Saves a lot of travel to/from Denver. They are very efficient as well.
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October 2023 by Regina Hernandez
I’ve been coming here for many years and have always felt very comfortable. Even though it has changed ownership there is still that comfortable feeling. Everyone is very kind and helpful.
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October 2023 by Bridgett Royer
This was my first visit to Main Street Vision Care. Everyone was friendly, knowledgeable, and thorough. They have a great selection of frames, too!
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September 2023 by Mark S.
Just found out I have the start of cataracts. Kelly said she can schedule me for surgery or get me the best prescription possible. I chose the prescription for now. She dialed my prescription in perfect.And then there is Barbara in the front of the store. I have no words to describe what an amazing lady she is. She is the kindest person you could wish to meet.Thank you all!
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September 2023 by Kim Hawkins
This was my first visit to Main Street Vision Care. Everyone I came in contact with was friendly, efficient, and eager to help. I highly recommend them for your eye care needs!
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August 2023 by Todd Rued
Fantastic experience!! Barbara the optician is the absolute bomb! She was super helpful in picking out my glasses and helping me understand all different attributes my glasses were going to have!
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August 2023 by Kali Batista
The eye exam itself was fine. However, some of the staff were extremely rude and condescending. Before I could properly check in the person who assisted in my exam passive aggressively demanded that we get going immediately since I was “15 minutes late.” I was not, and actually 5 minutes early. Even had a confirmation email to prove it. Instead this person continued to try to belittle me and argue with me and rushed me through the entire process very rudely. Later, I called to ask a question about my prescription as I am newer to eyewear and needed some help understanding. This person was also very condescending and cut me off while I was talking to tell me if I didn’t trust my results I could go ahead and come in for another exam—instead of listening to me and helping explain what the numbers meant. All in all, I felt like I was treated like a child and would not return nor recommend this place to others. I’ve never left a negative review but this felt necessary. 3 stars for the other staff who were really lovely and the exam by the actual doctor.
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June 2023 by kathy johnson
Everyone from check in to Joanne the text to the Dr were great. The office is bright and inviting. Always a good experience coming here.
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June 2023 by Katricia Cortez
Everyone was wonderful and very helpful, from check-in, to the eye exam, to checking out once I picked out my frames. Overall amazing experience and will definitely be back for all my eye care needs
