Major Medical is praised for its excellent customer service and knowledgeable staff. Many customers have received helpful assistance, whether in setting up medical equipment, such as apnea machines and oxygen supplies, or finding alternative resources for obscure devices. Staff members, including those at the front desk and technicians, are noted for their professionalism, patience, and thoroughness. Customers appreciate the time taken to explain equipment and provide support, even troubleshooting technical issues. Overall, Major Medical is recognized for delivering timely and comprehensive service, making it a reliable choice for medical needs.