NextLight Internet is a community-owned fiber-optic service in Longmont, created to provide fast, reliable, and affordable internet for residents and businesses. Known for its symmetrical gigabit speeds and a variety of plans to suit different budgets, NextLight offers a high-quality, 100% fiber network that is recognized as one of the fastest ISPs in the nation. Customers appreciate the straightforward approach with no contracts or hidden fees, ensuring transparent service. The company is highly praised for its excellent local customer service, with staff who are polite, professional, and helpful. Support is easily accessible, often providing quick and effective assistance, whether resolving technical issues or addressing equipment needs. Customers have experienced prompt responses, sometimes within an hour or two, and appreciate that they can talk directly to a live person instead of dealing with automated systems. Many reviews highlight the company's commitment to customer satisfaction, with staff going out of their way to ensure smooth connections and quick resolutions. Overall, NextLight is valued for its outstanding technical performance, affordability, and dedicated local support that keeps Longmont connected now and into the future.
I just got the service today so I am really only reviewing the installer/technician Abe. He was quick, efficient, and thorough. Beyond that he was very pleasant and professional. A+
June 2026
Great company, very timely in their appointments and call backs! Abe is a great technician and was very flexible on timing. Highly recommend!
April 2026
I placed a call to customer service. The person I talked with was the most courteous person I have ever encountered with ANY company customer service.
