Once Upon a Child is a popular store for families seeking quality kids' items. Customers appreciate the well-organized store, great prices, and a wide selection of gently used clothes, with many noting that the store often has sales and specials. The staff are generally friendly, helpful, and attentive, creating a positive shopping experience, especially for those selling or buying items. Customers have praised the store for its fair and prompt resolutions to issues and for the excellent service, including special help for new grandparents. While some find the selection of toys limited and occasionally overpriced, overall, shoppers enjoy the store’s offerings and return regularly. The store’s atmosphere is welcoming, and the staff’s kindness is often highlighted, though a few reviews mention moments of less friendliness. Many customers highlight their satisfaction with both shopping and selling, emphasizing the store's affordability and the quality of items available.
The new management is EXCELLENT!! I have had a wonderful experience every time I go in!
September 2025
My absolute favorite location! Great prices and they always have great stuff. Its well organized and the staff have always been great.
September 2025
Had tons of clothes, but meh selection of toys. Some things seemed overpriced for second hand? First time visiting so I’ll try to keep an open mind if I go back again.