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November 2024 by Curtis Dolan
Went in to purchase washer fluid and tried to use my gift card. The cashier quickly said there was 0$ on it, I can throw it away for you. I said nope, I’m pretty sure there’s money on that. Go home and check, lol and behold…there is $50.45 on it! Employees name was Jimmy. Thanks Dip.
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October 2024 by Jonathan Benson
Jimmy is one knowledgeable young man. He figured out a problem two other O’Reillys couldn’t
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August 2024 by Charlie Fischer
These guys sold me the wrong pair of brake shoes, now my car literally won't move because the brakes pads have too much contact with the drum. I suppose there's some egg on my face for not verifying. Still, it has been a waste of time, money, and I have no way of getting to work.
To their credit, we've been working over the phone to come to a resolution, and their team has been receptive to taking back the incorrect parts despite them no longer being new in box. I've updated my review to three stars, and we'll see how things pan out.
Edited to four stars because the store management graciously issued a refund. Sometimes you can't always get it right on the first go around, but the store's efforts to work with me were both admirable and appreciated.
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March 2024 by Daniela Avendano
Hi,My passenger side main headlight went out and I stopped by the O'Reilly Auto Parts right on Ken Pratt Blvd in Longmont, CO on my way home. I want to give a SPECIAL recognition to Pierce who not only went out of his way to go check the type of headlight I needed but was KIND and a true gentleman and replaced both of my headlights for free. It was cold that night and he was out there replacing my headlights only wearing a hoodie.He went above and beyond his job duties and I wanted to recognize him for that. He was very professional and I can't thank him enough!! I'm so thankful there are kind workers like him at an O'Reilly's that go above and beyond to keep their customers happy. I hope his workplace sees this review because you have a GEM working for you. THANK YOU PIERCE! Keep up the good work and God Bless You!
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December 2023 by Angella Bishop
Paid 7 dollars for 2 light bulbs that probably cost 1.50 somewhere else. Overpriced.
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November 2023 by Phillip Bradbury
Very friendly-just needed a diagnostic test done. Engine light came on cold weather caused the O2 sensor. When I need parts, I go to O'Reilly
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November 2023 by Alberto Barriga
Theyre very nice :)
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July 2023 by Todd m
Ripped my son off $400... He went in with cash and charged my company at the same time... Now we are out the parts and cash.... The manager was rude and had the nerve to look in the box I was bringing all the parts back in with it was like I was being treated like a thief.....
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July 2023 by David Houck
They had hamburgers and hot dogs for their customers. Thanks
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July 2023 by Pete Knapp
Get your steering wheel balance kit today! And solve all your car troubles.
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June 2023 by Eduardo Orozco
Usually google what i need before heading into the store because im not car savy, but this time i asked what filter was recommended for an oil change and they recommended one that doesn’t fit my car.
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May 2023 by Neil Montavon
It's the nearest auto parts store to my house. Pleasant, helpful guys. They always seem to have what I need. It's located next door to Planet Fitness, my exercise facility. I recently purchased a case of brake clean for my friend who is a mobile mechanic. He keeps my vehicles in top condition. He also uses O'Reilly Auto Parts for repair parts.
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April 2023 by toribio fuentez
Customer service sucked went in nobody in store but two heavy set dudes there talking to each other both O'Reilly employees saying that they were busy but planning how to not help their customers to treat them like they are not important?? Wow new store in Longmont wouldn't be going back.
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February 2023 by Gary Nguyen (Gary Van Nguyen)
Good service. Helped me check out my battery condition for free and determine that my batteries are good for my wheelchair.
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February 2023 by Rick
Very Helpful staff found me what I needed!