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January 2024 by Hailie J.
No carts inside the store had to carry 45lbs of liter in one and and a bag of food in the other, not to big of an issue but when I brought it up to my cashier just curious if they had an extra one hiding in the back from returns etc.. I was met with sarcasm. Just a little unprofessional.
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December 2023 by Faith Terrell Soukup
Josephine did an awesome job on my mixed terrier Teddie!
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December 2023 by Barbara C.
Just had our Maltipoo groomed at Petco Loongmont. Terrible job of grooming. Uneven, choppy, still had doggie boogers in the fur around her eyes. Just awful. Charged us $70. My 5-year-old granddaughter could have done a better job. Won't go back there again and would never recommend this place to anyone!
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December 2023 by Mark Parcells
The service was terrific! Poopy loved her bath and haircut and they were very attentive to our requests and asked questions to make sure they knew how we wanted her groomed. The experience was great and we will certainly be going back!
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November 2023 by Jessi Jorgensen
I've only ever had wonderful experiences here! You all take such great care of my fur babies!!!
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November 2023 by Tara K.
I'm not a fan of the groomers here. I brought my 2 dogs in to get their nails trimmed and the person assisting us didn't seem capable of performing the task. Maybe it was a lack of confidence or inexperience, but she struggled to trim my dog's nails so much so that she nicked him a couple times and needed that powdery stuff they put on nails to stop any bleeding.It was clear she needed assistance, so I offered on a couple occasions to hold my dog since she seemed to have a hard time getting herself into a good position. When another groomer went over to assist, they were pretty rude, stating that we should leave the area since our presence might be making our dog tense or nervous. Nooo, it's your colleague who clearly doesn't know what she's doing that causing the anxiety. We decided to go look at the aquariums while they wrapped up.Overall, they had poor customer service and incompetent groomers so we won't be returning here.
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August 2023 by Lora Cantele
Josephine always does an excellent job! Her patience is amazing as I have very lively dogs.
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July 2023 by Carrie Parker
Alexis is great with our dog, and he looks great too! We’ve been very comfortable leaving our dog here and highly recommend the services!
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July 2023 by Sister R.
Saltwater tanks are in terrible shape. Gosh are struggling. I know PetCo already doesn't have a great reputation for how it treats live animals, but the amount of algae growing in these tanks is not okay.
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May 2023 by Chris M.
This is primarily about the fish department, which is relatively clean, but their saltwater fish have flukes and have for at least 6 months. It infected my tank and when I was back there today I saw a couple of different fish flashing, which is a sign of gill flukes. The manager I encountered was kind of rude for no reason, and I've stood in line while the cashier chatted with zero acknowledgment, even getting blamed for being ignored because I was on my phone, which only happened after being ignored.Also the entryway carpet is absolutely disgusting, presumably from dogs relieving themselves on it.I will however say the 2 young people that run the fish department are fairly friendly and somewhat informed, but it's definitely worth making the drive to Biggs or Aqua Imports, unless you want supplies, which are unsurprisingly sometimes out of stock despite what their website says
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March 2023 by Scott A.
Looked up the hours online and it said they are open until 9 PM. Drove all the way over here and there is a note on the door that says they are closing at 6 PM until further notice due to staffing shortages. Isn't this a corporate chain? Does the company pay attention to all the scathing one star reviews of this particular Petco location?
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January 2023 by Chet W
There is no self service dog wash, this page is inaccurate.
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December 2022 by Anita Meriwether
Josephine is so kind and talented. She was patient and gentle with my Riley.
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November 2022 by Tracey B.
If you're wanting to buy fish don't bother to go to this Petco. I have personally witnessed several customers leaving irritated because of a 20 something questioning you to death about your tank and your knowledge and refusing to sell fish. Occasionally you will get someone that actually wants to sell their fish. They have some beautiful ones and some of their people are knowledgeable but for the most part I have found most of them to be condescending and refused to sell you the fish you were asking for if you don't answer the questions correctly.
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April 2022 by Lisa G.
This place seems to me like a failing pet supply, etc store. Limited selection and a last resort in my book.