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January 2024 by Lisa
Made a reservation for a truck. Never received confirmation text. Did not receive phone call the day before as promised. This tells me there was NO reservation. Did receive a $50 cancelation fee on my credit card!Ridiculous way to do business. I would NEVER recommend this company.
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December 2023 by Gabriel Mares
Good service with good prices
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August 2023 by Crystal Rieger
The people at this location were friendly and helpful. I rented a cargo van through the "U-Haul Truck Share 24/7" the same day for a quick move to a college apartment. The van was clean with a full tank of gas, and I was able to easily extend my rental time online when we needed an extra hour or so. Pros for the van: It had plenty of room for a twin bed/mattress/lots of boxes/bags/bookshelves, boards to tie stuff to the sides of the van. You can see out through the back window if the van isn't full. It was nice having access to the back of the van through side doors in addition to the rear doors. The only con: The seat seemed quite high compared to the steering wheel so it was a little hard on my back. Not really an issue if you are just moving across town. The hour drives I made were a bit rough, so I would avoid longer drives with it. Overall, great experience and just what we needed. Thanks!!
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May 2023 by Nelva Munson
Easy move, thanks you to well trained staff.
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October 2022 by Mike Antonelli
Great place and great service. I do business with U-Haul on Central and Maize. "The Garage." Very helpful and friendly staff. My recent rental was a tow dolly. Towed my son's Honda Accord on a tow dolly from Longmont Colorado to Wichita KS. Tow Dolly did the job perfectly.
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July 2022 by Michelle Greeott
They have been wonderful. I rented a truck and it was so easy with their system.
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July 2021 by Chris Garcia
Awesome people there! Completely focused on customer service. They helped me out after hours to get things moved. 10 ft box truck, v8, a/c. Highly recommended !
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July 2021 by Matthew Knight
It's not a fancy affair, but the people are wonderful
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June 2021 by Scott Salzman
Truck was filthy dirty inside and out when I picked it up. U-Haul customer service told me that a manager would call me. Nobody ever called.
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August 2020 by Cheryl Valentiner
Great service!! Very caring and right on top of our reservation!! The truck was ready, clean and sanitized for us!! Also the truck save us a lot of money as it got great mileage and had plenty of power!! We received great service on both ends of our move!!
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August 2020 by Alicia Merrill
Only take your Uhaul business here if you'd like to be terrorized by a sexist man while parking, charged for someone else's Toll Violations, and completely ignored every single time you attempt to contact customer service spanning over a month. Literally the worst business experience I've had anywhere.
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July 2020 by Andres Lucero
Not friendly.
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June 2020 by Jesse K
The trailer I rented had a door that was damaged when I picked up. It was difficult to open and close trailer door at pickup, then after arriving to my destination and opening the door, it remained completely stuck, forcing me to unload my belonging immediately.
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June 2020 by Dan
Rented a truck and the cancelled on us great job
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April 2020 by Cheyanne Engeling
Called and rescheduled my appointment to pick up at 9am on the 19th to the 20th at 9am and they said the only available one is in Loveland so I drive to Loveland to find out whoever at this location did not reschedule my appointment and drove to Loveland for no reason and no way to move when I really needed to leave that day. Wouldn’t even acknowledge their mess up because I couldn’t remember the person I talked to name. Is there not anyway or documentation to see who scheduled the appointment?
