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March 2024 by Aaron Clark
Why am I paying money for a PO box and still getting mail from old owners and junk mail. I can get that with a free mail box at my house. I pay for a box so that I only get the mail that was sent to me. Not some dead lady, not "resident", not "valued customer". ME. The person paying for the box, the person whos only name is on the box.What a rip off.
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March 2024 by Dax Eilerts-Downey
They changed the name on our box, lost the mail, and said "sorry but we've done all we can and supposedly are delivering all your mail even though the wrong name & apt number are on your box" and all they offer are empty apologies. And this same mailman is delivering multiple different people's mail to us because he can't read. He also parks like a douchebag and was a passive aggressive douchebag to my wife when she parked next to him and he hit her car with his bin because he didn't have much space because he parked like a douchebag.
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March 2024 by Kimberly T-Helt
They have lost two packages in less than two month time and for some reason every month our utility bill arrives 10 or more days after the postage stamp date. It comes from the city of Longmont so how is that even possible? Do better or hire more people.
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March 2024 by Rick
Why are postal vehicles allowed to park in the parking area for the public vehicles? Today at 1 PM I counted at least 12 postal vehicles in the public lot when the postal lot used for sorting and parking their vehicles was quite empty. this makes it very inconvenient for postal customers to get into the post office and find a place to park
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March 2024 by Moira Campbell
Great customer service and help by David. Thank you!
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December 2023 by Eric Schloesser
employees were super helpful, helped me locate a missing package immediately and manager even called carrier on her cell phone and immediately had the package located. Thank you guys.
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December 2023 by Burgio Motors
As a business we are SO thankful for our local USPS! They are rockstars and jump through every hoop to make sure my mailing needs are met. I'm there almost every other day. David, Jason and Ben are THE best! Thank you!
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December 2023 by mike sutton
The gentlemen that work the counter at this location are truly inspirational. Their patience and professionalism under fire is remarkable. I’ve been to a lot of Post Offices but this one has to be the best in the country.
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December 2023 by Lauren Cardinal
Sure would be helpful if they answered the phone. Tried EIGHT times to try to hunt down important mail. Not a single answer then an immediate disconnect. Poor customer service
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December 2023 by Benjamin Bishop
I got the most amazing service today from Thomas! He went well above and beyond any reasonable expectations! I am honestly amazed at how kind and helpful Thomas was! Wow wow wow! Thank you!
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December 2023 by Allen and Sandy
Had an issue with a package showing delivered. Package was not in my mailbox. I sent a service request email and the next day, on a holiday, the package was delivered and an apology email received. Mistakes happen everywhere, THIS is how they should be resolved. Well done Longmont Post Office/Customer Service.
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October 2023 by ELLIOTT Forgette
Incredibly rude, not helpful and do not listen 3the "customer" I was trying to explain to the guy that I already have an address label made and ready to stick on the box. But apparently I "must be hand written" on the box. This makes no since to me. I ship 20-50 packages a week and am fully aware how USPS operates I just needed a price so I could decide if I wanted to use USPS or UPS. Bottom line is if you want to deal with someone that is friendly and will listen to you when you speak than you should go anywhere but the post office on Coffman st.
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October 2023 by renee howell
Please explain to me how usps can say they delivered a package and that I signed for it yet they never came here with said package. I want to see my signature! This has to be illegal. Will research to find out.
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October 2023 by Shahayah Mayashaahla
I can't possibly understand why you allow that guy to interact with the public on a daily basis that looks like a dog ready to bite someone ALL THE TIME. He should NEVER be allowed a job that has face to face dealing with the public on a regular basis. He ruins all the superior service David & Justin offer just by standing there with that NASTY SOUR FACE EVERY SECOND.DAVID & JUSTIN are gems!!!I'm seriously sorry people that kind have to be next to that guy.That dude needs to be fired I will literally come back another day if he's the only one up there just so I don't have to deal with that poison person. Extremely hateful & RUDE EVERY TIME I've been there & he's there. I bet if you go in there you'll know who I'm talking about don't even have to say his name.You all watch him be SO RUDE to everyone & you know IT'S WRONG BUT DO NOTHING.
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October 2023 by Gehrig Keane
I needed to renew my passport, and the staff were delightfully helpful!
