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March 2024 by Eric Rollins
Fast and quick service while waiting in your vehicle. Awesome!
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March 2024 by Teresa F (Fitdog3og)
By far the best service I have ever received at an oil change place. Grace did everything she could to get my headlights changed even though it was a difficult task. She was amazing at giving me the best service possible and still keeping the other employees on task and cars moving through.I will continue to use this Valvoline for all my vehicles....I highly recommend this business! ?
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March 2024 by Huan Nguyen
I just stopped by this morning for an oil change. Staff were professional and nice, service was very quick (it wasn't busy, but still I think they were fast). Exactly what I needed before going on a road trip!
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February 2024 by Alexzandra Lannerd
Kind considerate courteous and gets the job done.
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February 2024 by Dan Winester
Business as normal
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February 2024 by Jim Piggott
They've gone from bad to worse. Sat alongside 2 other vehicles for 15 minutes with no one coming out to update on wait time or acknowledge they even saw us.
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January 2024 by Ryan Reilly
I don't usually leave reviews but I feel the need to do so here. I had been getting my oil changed and other minor services at this location since 2020 and for the most part had good enough experiences to come back. There are really only so many things to assess for a 15 minute oil change, did my oil get changed, was the customer service good, were they able to change the oil within the advertised time frame. The boxes kept being checked so I kept coming back. My last visit however I was informed that the skid plate on my truck could not be reattached because there was only one screw holding it in place. I found this strange because the skid plate only comes off to do oil changes, which I only did at this location. The service tech said they could reattach the plate if I came back with the right fasteners, unfortunately this was not an option because I was about to leave for a holiday road trip. Once I got back from my trip and purchased the fasteners I went to reinstall them myself only to find that they would not work because the threaded receivers had rusted out, meaning I had been riding around with one fastener for some quite some time. Very disappointed, will not be returning. There are plenty of places that you can get an oil change without going through this kind of hassle.
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December 2023 by Michael Reyes
I’ve been coming to this location for about 10 years, I was helped out today by GRACE. From the beginning to the end of the service (OilChange), she did a very thorough job explaining everything and recommending all the necessary things my car needed. She is very experienced, and I left Valvoline feeling a lot better about my vehicle. I feel like she went above and beyond for me! Thank You Again!!!
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November 2023 by Jake Schellenberg
The crew at the Valvoline Pace Street location was great! They broke everything down for me step by step and although a little bit of up-selling was involved on their part, it was all for important things actually related to my car that needed servicing. Friendly group of guys there that are willing to help you out.
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October 2023 by Karla Freeman
They didn't have the type of oil my car needed in stock so they volunteered to get it from another store. Very friendly, very professional and thorough. I recommend this business and will use them again. Thank you for your great service.Service: Oil change
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October 2023 by David Gomez
The people here are great. Up front with everything and honest with me. A rare thing these days. Even going as far as to point something a miss from my last visit and then fix it free of charge. Great service! John was amazing
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October 2023 by Becca Raccone
I’ve been coming here for years, well before Valvoline bought the place and it was an oil can henries.Never again!I sat there for almost 30 minutes and they took the person who got there 10 minutes after me before me into the first lane that cleared out.I wasted 30 minutes at this horrible company.Their customer service is the worst I have ever seen.So I left and went and got my oil changed at grease monkey.Took way less time.
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September 2023 by lautaro Pedro
They changed my oil, they put extra oil in it and now I have problems with my engine. They did what they wanted, 0 stars if I could
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August 2023 by Lucas Salerno
Nick at the Pace location was a rockstar. Was kind, professional, and went above and beyond. Whatever he makes, he deserves a raise!
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August 2023 by Kyle Zerbe
I had a good experience with my oil change. They had 2 bays filled with one car behind each. I chose the wrong line bc the other bays car got finished first, but the manager asked the other car to back up bc I was there first and got me in. I appreciated that. Sarah was a pleasure to work with. I ended up needing a new battery, but they were not pushy. I decided to get the battery then and was given a discount because of the combo of getting the oil change and battery. I felt it was a good deal. I noticed my vehicle ran better after leaving the shop. I would definitely go back again and recommend.
