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March 2024 by GeoWize - W.
Waiting on hold for 25+ minutes for customer service is NOT what I would term a good customer service!!! If your customers are important, get more customer service agents and answer your darn phones!
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November 2023 by Allen S.
We bought a set of eight dining room chairs here and got good service in store and speedy, respectful, and careful delivery at home. Our personal style is more "American Furniture Warehouse" but in this case we did not find anything there that we liked, so we went to Woodley's and found several good choices. Our Design Specialist was Lisa Burwick and our delivery driver was Chris B. We chose MAVIN brand chairs, which were manufactured to our specifications and delivered in about five weeks (much faster than promised). Woodley's is a high-end store, and the products are high quality and expensive. They tend toward modern rather than traditional styles, but have a good variety. The products are usually manufactured to your specifications rather than delivered from their warehouse, and may take two or three months to arrive. Because they are made for you, you can usually get any choice of finish and upholstery. In-store service is knowledgeable and unobtrusive. This is a huge store and they had in particular a large number of dining sets.
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September 2023 by Peggy Deloge
Found just what we wanted! Very helpful staff! Delivery was excellent and they showed up when they said they would. The table and chairs were set up right where we wanted and we're very clean.
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June 2023 by Mr. GBC
Salesman was very knowledgeable and very helpful. However, the furniture is overpriced. Even with a sale. Your average consumer could not afford the place. The different types of furniture are of above average quality. Lead times for special order deliveries are very far out. If you have money to burn and don't mind the wait for special order deliveries, this is the place for you. Average folk will probably be happier shopping elsewhere.
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May 2023 by Janelle Swafford
A beautiful collection of furniture and our salesman David was so helpful. He is very knowledgeable and made the transaction so enjoyable.
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February 2023 by Tim Gaines
If I could give fewer stars, I would. This place is absolutely garbage. Do not buy the overpriced furniture here! You will regret it every day. I purchased a $3400 sofa from this greedy evil company. If you are unhappy, you will be stuck with your purchase. Sean 1st recommended I sell it online and then come in and buy more junk from them. Then Sean the con man, asked me to pay 20% restock fee plus $500 to come get this trash sofa out of my house. Woodleys trash furniture is the worst thing about Colorado in my experience. I take great joy in knowing they will soon go out of business with bad deals like this.
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May 2022 by Leon Koob
We purchased a couch and love seat along with the extended warranty. The seam is separating in four different spots. I submitted the claim and was denied due to normal wear and tear. I paid over $500 dollars just for the extended warranty. Very unhappy with the quality of the furniture and the warranty purchase. I fell scammed.
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March 2022 by Zach Skazma
You cannot beat their furniture. Woodleys is second to none. Furniture that will last and a super helpful staff to week you through everything.
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November 2021 by Jill Johnson
Because of the long delays in receiving furniture, our chair was delivered quite some time before our sofa.The first delivery driver refused to drive up our driveway. I specifically said we have a mountain driveway. My husband had to drive the chair to our house, where the delivery men carried it in. I'm not sure, but an adjustment in price for the delivery would have been welcomed.Traci was great to work with. The only problem was with the delivery.
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November 2021 by Ronald Avery
Our sales lady was very friendly and personable, really enjoyed working with her and really loved the furniture.
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September 2021 by Meg Heitlinger
We had a great experience ordering furniture from Woodley's. Our sales person, Rhonda, was helpful in selecting a style of chair that worked for our family's needs. She was also very patient and helpful as we looked at fabric swatches and worked to choose a couple that coordinated with our existing furniture. We recently received the chairs and are very pleased. The delivery process was smooth and the chairs look great in our home.
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September 2021 by Tua Laird
Fabulous representatives on the floor. Very knowledgeable and willing to find solutions for all furniture needs. Honest and upfront about manufacturing and delivery times. Shopped here several times and will keep coming back!
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September 2021 by Erica Schultz
My husband and I had such a great experience working with Paulette at Woodley's. We were treated with courtesy, respect and a refreshing lack of pushiness that so often happens at other retail stores. I felt comfortable asking a ridiculous amount of questions; Paulette was so nice and always happy to help and research anything I needed. The furniture at Woodley's is clearly a step above the average home goods stores and I am confident that our purchase will bring lots of enjoyment to the home for many, many years to come!
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September 2021 by Leif Bunny
I bought a cabinet to store my dishes in. It's solidly built and gorgeous. I highly recommend them
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September 2021 by Kristi Pellouchoud
We had some issues with a chair we purchased at Woodley's. The staff treated our problem kindly and quickly and let us trade for a chair that better fits our needs. We are so pleased we went through Woodley's, nothing but a stellar track record of quality and great customer service!
