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January 2024 by Kelsey Bingenheimer
Nicely stocked. Good prices especially on Saturday with their 4 tag sales. One employee in the Brick brack yesterday was a little rude for not acknowledging my question and then pushing her restock cart away from me. But hey I get they don’t like people going in their carts. Found lots of name brands on sale.
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October 2023 by Samuel Palmer
I’m sure people have validly bad experiences at different places all across the globe, but I don’t know how you can get a better thrift store. Massive, tons of selection, amazing prices- especially on Saturdays- friendly service. I do feel like there should be a different standard for a thrift store than say, Coach, so for a thrift store, I don’t know how you can get better. Did I already say that?Part of me wants to leave a 1 star review and talk $#!+ so y’all don’t come and ruin my spree- so yeah, just don’t shop here. It sucks
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August 2023 by Brooke Smith
Prices have gotten inflated! 9.99 for a piece of fabric? $ 18.99 for basic used sheets. This used to be my go to place and I like supporting their organization but it is no longer worth it.
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July 2023 by KALXI
Best prices I can find and fantastic deals on rare and old electronics. Also a fantastic place to buy stuff for your kitchen
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June 2023 by Laraine D.
was told to leave my diaper bag behind the register.....are you kidding me? I left so quick. You're really afraid I'm going to steal stuff in my diaper bag that was donated to you for free?
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May 2023 by Leeza F.
High prices for mostly junk - they have decent clothes but a sad home-good section. I think people have stopped donating. The staff at this location is loud and lacks professionalism.
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May 2023 by Valerie S.
I've been going to Arc in Louisville at 1349 E South Boulder Rd for years. For the last year, 2 of the dressing rooms are unavailable according to staff because faulty locks causes customers get locked in the dressing room. On my last visit this weekend, there were 3 dressing rooms out of commission because of the locks. For God's sake people, get the locks fixed instead of making customers wait 20 minutes to try on clothes! You get your clothes donated for free, unlike other businesses that have to buy products to sell. This is obviously frustrating to staff who have to keep explaining why the rooms aren't available and highly frustrating to customers who don't understand why these rooms can't be used! The staff tell me that management doesn't want to fix the doors. Not a good look on management at all!
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April 2023 by Kelly Dawn
This is hands down the best thrift store ever. I have been shopping with this organization since I was a kid at one of the first locations in Ventura, CA. When I moved here a few years ago I was pleased to find this one in Louisville. Not only are the selections amazing and the 50% of colored tags are a steal but the kind souls they employ are so fun and friendly. Thank you for making my shopping experience worthwhile
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April 2023 by Maria Root
If I could give a half star I would. The staff was EXTREMELY RUDE! I simply asked the girl at the counter what the color was for the day and she responds rude with “It’s white just like the sign says” and then upon checking out the white guy with the glasses was rude and short and had no customer service skills whatsoever not even a hello or smile. Like it was a chore to ring me up!I’ve been doing customer service for over 40 years and none of them had it. I will never shop at your store again!
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April 2023 by Mrs. S.
Sometimes you find good stuff here, and sometimes you don't, but the staff are good and things are organized well. The prices have been going up, but still fairly reasonable. I appreciate their mission, and feel comfortable donating my own items here as well.
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March 2023 by Angie Carmichael
Overpriced. Out priced. When an ol pair of jeans is priced at 14.99. it's time to stop.If your price is inflated, I will stop coming into the store. Support those who live in the real world. Walmart is now CHEAPER THAN ARC.
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March 2023 by Jennifer H.
Sure has gone Down hill and to boot I dropped off some donations and was yelled at by guy in broncos shirt and flipped off for not waiting my turn. There are three guys just standing around one was helping a car In front of me yet I had to wait? He was rude and down right nasty!! Told to donate elsewhere. I am very disappointed!!
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December 2022 by Linda O.
Love this Arc Louisville CO store. However, guess who was behind the counter working? A small boy (app. 7-10 years olds old)! I was shocked! The blonde haired female employee said he wasn't her child. Another employee was pointing @ the camera & I was telling her the store could possibly be fined. Her & the little boy seemed unconcerned & oblivious to any rules! This happened @ app. 11:15am 12/26/22. If I see that again, I'll be reporting it...
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December 2022 by Eric Bell
This is a great place to get some clothes for your growing kids. No need to buy new, since they'll grow out of it quickly!Also, go on Saturday for 50% discount on most items.Lastly, don't forget to bring your donations. (Donation drop off is in the back)
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December 2022 by Tasha Jenkins
Went in and found artwork that was originally priced at $14.99 from Home Goods, in which they priced at $33. Is this a joke? You're pricing your items more than 50% higher than what you can buy the item for brand new??!!!! What a joke. Will never shop at this location again.
