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November 2023 by Bernice C.
Coal Creek Ace Hardware is my go-to store for many of my house and garden needs. The store almost always has what I'm looking for, at a good price. But more than that, the manager and staff at Coal Creek go the extra mile to point you to the right aisle and to offer solid time-saving advice on purchases. We're lucky to have this store in Louisville!
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September 2023 by Bryan Burkus
For a hardware centric store they don't seem to stock some basic things. The staff is also lazy and unhelpful. They expect you to write down items for checkout but provide no writing utensils. I'll spend my money elsewhere
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August 2023 by Rachel Strong
This ACE truly stands out. The staff consistently goes the extra mile with their friendly demeanor and extensive product knowledge. It's a place where you'll always find what you need, and the exceptional customer service makes each visit a pleasure. The owners themselves set a remarkable example by consistently going above and beyond to ensure a top-notch shopping experience.
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August 2023 by K
This hardware store is awesome! Staff is cool and actually helpful.
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August 2023 by Culver V.
This team was friendly and helpful. Even on a pressing special order of tubing for industrial use, the pricing was fair.
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July 2023 by k summers
I finally bought a grill and went over the top with. a Weber Genesis with side burner and 2 propane tanks . The day they were to deliver it I received a phone call saying I owed for the gas in the tanks. I said no Matt (I think his name is) told me with my expensive purchase the propane gas for the tanks was free. The man on the phone grudgingly let it go.The guys showed up an hour late. I let them go thru the house as it was a shorter distance for them. They started attaching the tank. One stood the whole time watching , did nothing. The other one worked at it and tried to convince me the burners were on tho I could see no flame. To them I was the stupid woman who didn’t know better. Finally they said they had to leave, none too soon. I called the store and Matt said he would come out. He checked it and the valve wasn’t even turned all the way on. We immediately got a flame and it was obvious. Thank God for him.Yesterday after a big storm the side burner quit working although the rest of the grill is fine. I called the store and was told by a gentleman named Brad I think that I should call Weber, ( When I purchased it I was told “We tell this to everyone, if you ever need any help with your grill just call. Instead he said I don’t know what to tell you, call Weber.
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July 2023 by Xyla Garcia
Wow! Super duper staff esp Pam and an older gentleman who helped me measure my windshield to see if they had a sun shade that would fit and when there wasn't one in stock that i liked, gave me directions and suggested stores that might carry more! truly went above and beyond to help a new car owner and someone unfamiliar with the area get what they needed even when it wouldn't be a sale they showed courtesy and kindness. Store was very clean and well organized as well! Would definitely recommend!
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June 2023 by Sarah Shimek
This place is SO helpful!! They always have knowledgeable people to help me find that odd part that is not included with the upgrade I'm trying to install!!
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June 2023 by John Fimple
Staff is extremely friendly and knowledgeable. Very clean and organized.John Ace Handyman services
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June 2023 by Jack Kesterman
Needed pool sand, only place in Lafayette that had it!! And the staff was super helpful and friendly!
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May 2023 by Crystal L
Nice store, they have a lot of things you can’t find elsewhere. Just wish the staff was more knowledgeable.
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April 2023 by Charles Luce
Wow. Matt and Coal Creek Ace -- you da man! I am trying to restore a weather station and needed a 1-1/2MM hex wrench and some Phillips screwdrivers whose tips had not been worn to numbs to get to some bearing that need to be cleaned and lubed. I took the weather station with me to make sure I got the right parts. They had the wrench, but getting the screws out was an ordeal that was WAY beyond my skill-set. Matt, the store manager, put about 40 minutes of effort into getting the screws out (even drilling one out that refused to budge), and supplying me up with all the tools I needed.Having gone to school in Boulder, I am a long-time McGuckin fan. But I experienced a conversion this afternoon (especially and Coal Creek Ace is a lot closer to home). If you have not yet experienced the "Helpful Hardware Man" at Coal Creek Ace, you are in for a pleasant surprise. Thanks, Matt!
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April 2023 by Dillon Volk
A+ service from the team at Coal Creek Ace. I moved to Boulder recently and had trouble finding someone to refill my fiberglass propane tanks locally. Thankfully Andreas picked up and assured me that they can fill up the unique propane tanks I own. So I made the 20min drive to Ace.Can’t say thank you enough! You guys rockDillon
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March 2023 by Tammy B.
Seems to have an actively engaged owner; sales staff is notified by cashier when a customer is heading into the store and you have help if you want it right away. Some employees are more knowledgeable than others (I'm returning to exchange some screw nuts that don't fit the screws a young kid working on a Sunday helped me with) but usually, when you're down to nuts and bolts, you know your thing--and otherwise I have had experienced advice. Lots of small hardware (which is great) but otherwise I would say the store is skewed to the home and household (cleaners, magnets, plants, propane, greeting cards, WD40, light bulbs etc) as opposed to overwhelming choices in tools--although they are not bereft of expected offerings.I would recommend this store just for the hassle-free and fast service getting a key duplicated! And hassle-free paint samples! I go to this store rather than Home Depot whenever possible--the additional time I need to spend navigating HD or finding someone knowledgeable to help me just isn't worth it when you have a neighborhood hardware store down the road.
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January 2023 by Owen Jones
A fairly new Ace Hardware store. Visited several times since opening and always found what was needed. Excellent service and the owner works in the store which is always a good sign. No clutter here, just well chosen, easy to find, useful items.
