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March 2025 by Kellin
Lazy workers won’t walk ten feet to verify my prescription from the eye doctor’s assistant during business hours. I spent $200 to see their doctor in their building. Then when their website is down, Costco optical is I have to come in to the store because “the doctor just rents the space, we’re unaffiliated”. Weird, cause you guys are the ones I pick up my temporaries from while I wait for my appointment.
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March 2025 by Ina O.
My old glasses’ nose pad broke off, and I couldn’t see what was wrong with the glasses without wearing it :-)
I stopped at Costco Optical, and young man working there went above and beyond to replace the broken part and even adjusted the entire pair. They feel like new! I couldn’t be more appreciative of the excellent service. Many thanks!
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December 2024 by Becca Dalton
My doctor was Dr. Nicholson and she was so kind and quick. She listened to me and made my eye appointment super smooth and easy. Also the check out people were really nice too. All around great
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September 2024 by Bernard Raibley
I was at the Costco Optical in Superior CO today. Chris was very informative and helpful. With his friendly assistance, I was able to pick out my frames and be on my way in about 20 minutes. Thank you Chris.
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August 2024 by A R
I’d like to thank the wonderful staff at this location for their knowledge, professionalism, and helpfulness: a big thank-you to Helen, Matthew, Ashley, and Cris for their excellent customer service! Getting new glasses has been a very easy and well-supported process, between selecting, ordering, pickup, and adjustments.
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July 2024 by Scout hope
I was having some struggles with my glasses nosepiece and Sarah was super friendly and helpful! Costco has my lifelong love and their team is incredibly kind, respectful and helpful!
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May 2024 by Grant Leibowitz
I called to verify they would replace lenses on a pair of glasses that I didn't purchase at Costco. When I arrived, they said they will not put replacement lenses into any glasses not purchased at Costco. This was a complete waste of my time. Please educate your staff on your capacity.
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November 2023 by Cooper Z.
0 stars if I could. My ROOMMATES and I share a costco card. The roommate that's name is on the card is currently sick in the hospital, so she cannot go to Costco, but me and the other roommates needed to. We shopped around for 30 minutes and got to the checkout only to be met with the rudest attitude by the rudest employee known to man. Didn't get her name, but she was short and had curly dark hair. She showed no compassion and forced us to leave without any groceries. DO NOT go to this establishment, they are a money hungry capitalist company that only cares about profit, not one of their card members who is SICK AND IN THE HOSPITAL who we are just trying to get food for.
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July 2023 by Allen S.
I go in every three or four weeks; there are about two dozen items that I buy there, mostly snacks, but also paper products and flats of canned goods of various sorts. It takes a while to get used to Costco, because there are no directories and no staff to help you find things. I keep a list on my phone of all the things I buy and which aisle they are located in. The staff at the checkout lines (both serve and self-serve) are always very helpful. I try to go first thing in the morning before it gets busy, because the checkout lines can back up a good bit
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July 2023 by Jason Z.
Cheapest gas in the area and located next to the highway. Costco delivers even when gasoline is super overpriced in Colorado.
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June 2023 by Alex S.
I just have the most uncomfortable experience checking out and this isn't the first time this has happened. Eddy needs to learn how to be patient because he feels it's absolutely necessary to rush customers, & cause anxiety, there's no reason why I should feel anxiety while checking out of a fucking Costco. DO BETTER! And on top of it why are you even rushing anybody you get paid hourly you dick?
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April 2023 by Anh T.
The clerk in the return department, Jesse, gave me a terrible attitude when I asked for the fund to be in store-credit instead of back to my CC. I've always had a good experience at Costco, but this was probably the worst customer service I've ever interacted with here.
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January 2023 by Karen Cherman
Outstanding customer care, selection and pricing. I highly recommend them
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December 2022 by Kimberly I.
This COSTCO location is pretty good. Clean, big, and organized. The thing that really made my day, was this one had massage chairs. Legit,massage chairs, like the ones you find at American Furniture and you can dedicate a good half hour sinking in and getting a rub down in front of a bunch of strangers. Yep, they sell them at this locations. Con- no liquor store. Now if you ask me. Typically liquor stores and massage chairs might be a good pairing, but they may have intentionally not brought both to this location. Other than that. Pretty typical costco!
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September 2022 by Carla A.
Costco has great prices on bulk items, and they seem to treat their employees fairly. They have really good values on some products and I like that they generally don't hassle you when you return a product. On the downside, they usually have really long lines and then they make you stand in yet another line to double check your receipt after you have checked out. Right now the gas prices are really good!
