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March 2024 by Allen S.
I've always gotten good service here. The store has an old-timey vibe, with masses of parts behind the counter and a staff who are a little bit gruff but always helpful if you ask. I don't do my own maintenance, so I use them for supplies and accessories; recently I've gotten glass cleaner, windshield wiper blades, and an ice scraper / snow brush.
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February 2024 by Susan H.
I was in the store a few times and I always had people that spent so much time with me. They installed new wiper blades on my without me asking him. They spent a lot of time matching the color of my car for a repair I was doing. Great place for help about cars.
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February 2024 by Mark Nelson
Great staff...always helpful...I have six older cars to keep on the road running smoothly and safely for our family, and these guys get it.
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January 2024 by Paul Metzger
Always very helpful and friendly. I have never had a bad experience with the staff
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January 2024 by lawson yow
Friendly and helpful
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January 2024 by cameron goodreau
Very helpful. In and out with a new turn signal lamp.
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January 2024 by Curtis Fleming
Friendly and helpful staff. The store had what I needed - individual caps for tire air stems.
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December 2023 by Julie LeRoy
The dreaded check engine light came on a few days ago. New to the Louisville area, I stopped in and was greeted by two gentleman. One helpful gentleman ran a diagnostic on my car and recommended a repair shop. Great customer service!! Thank you!!
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September 2023 by Sara Reiss
Napa Auto Parts in Louisville, Colorado is an absolute hidden gem when it comes to automotive expertise and customer service. As a woman walking into a store full of gearheads I was pleasantly surprised. They are now my go-to place for all parts related to my Tacoma, and I couldn't be happier.What sets them apart, apart from their technical prowess, is their outstanding customer service. The staff I have dealt with here go above and beyond to ensure I understand the problems and the solutions. They patiently answered my questions, making the entire process stress-free.Napa Auto Parts in Louisville is not just a store; it's a trusted partner for all your automotive part needs. Whether you're looking for parts or expert advice, they have you covered. I highly recommend their services to anyone in Louisville seeking top-notch auto parts and assistance.
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August 2023 by Daryll S.
Stan was very rude to me for literally no reason at all. He just seems like a miserable person who hates his job. All around bad service. I'm just going to stick with O'reilly Auto Parts as the employees there are much more helpful and don't make everything into a big deal. It's usually cheaper and better value over there anyways.
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August 2023 by Jeffrey Bennett
Employees behind the counter were loudly making disparaging remarks about trans people. Don't shop here if you value other people.
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May 2023 by Mack The Knife
If NAPA doesn't have it, nobody does! Excellent crew here, well stocked and organized store.
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April 2023 by John Field
Somewhat helpful. Definitely did not go above and beyond.
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February 2023 by Kim Mason
I had a jack from there partially collapse when lifting a load that was well under half what it was rated for. It was out of warranty, so no replacement, which is fine. However, I left a review on their website with an image of the collapsed jack, and they took it down because they said it violated their terms.
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November 2022 by Annamay Smolinsky
Great service very helpful.
