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October 2023 by Douglas Berman
Very knowledgeable and helpful staff. They even have doctor's, massage therapy, and other specialists that can help.
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May 2023 by Jenna F
Monica was so helpful and I appreciated her taking the time to help find me the right shoe!
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February 2023 by Dionne Waugh
I’ve been running for years now but recently decided to get a new vest and a bladder rather than the two water bottles in the front. Unfortunately I got a defective bladder from another store but couldn’t figure out why it wouldn’t work. Thankfully Michael at the Louisville RR clued me in and fixed it all for me today! He confirmed the problem was the bladder and not me and did the work calling the other store to get the info needed for a quick exchange. This saved me so much time and stress I couldn’t thank him enough.Everyone at this store is is knowledgeable and helpful I love going here for all things running related
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February 2023 by Jennifer Nienhouse
At the Louisville Runners Roost I was treated with such respect and kindness by Michael. It was pleasantly refreshing to work with somebody who didn't rush me or who was not rushing himself. Thank you Michael,!!
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January 2023 by Kevin Rowe
Always get great help from the team and often great sales shoes available. Most recent purchases were the Novablast 3 and the Gel Nimbus 24. Great place, great staff and fun Wednesday running club
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August 2022 by Melissa Aune
This is my second time visiting this store to purchase running shoes. This time Michael was helping my teenage daughter and I to find the perfect shoe to match each of our activities. He helped us find the perfect fit, and offered great suggestions and different options for each of us. This store supports student athletes with a discount, and has a generous return policy. They also have a great selection of running clothes and accessories.
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April 2022 by Mikhail Ryumshin
What a great customer service experience! I’m a cyclist who’s trying to get into running for cross training purposes. Michael was very helpful and patient walking through the fitting process with a newbie. I love my new shoes! They are very comfortable and have a lot of cushion. And their return policy gave me a piece of mind.
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April 2022 by Jerry Smart
We went to the Louisville store and Michael spent a considerable time fitting me with running shoes. I really appreciated his time and effort getting me shoes, as I had numerous questions. Will diffently go back next time my wife or me needs shoes
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February 2022 by Charlie Ealy
If a rating of 10 stars was an option, Runners Roost would get 10 stars from me.After the Marshall Fire in the Louisville/Superior area, Runners Roost Boulder and Louisville immediately jumped into action and set aside a portion of the Boulder store for donations of gear for people impacted by the fire.The amount of clothes, shoes and running gear available was astonishing especially within days.The Louisville store pulled together an event that included athletic vendors, beverages and a food truck. The amount of clothing and shoes provided by the vendors and community donations was breathtaking.For me personally, running is such a large part of my identity. Feeling the love of the Roost community and being able to get a pair of shoes and some running gear for the cold weather is something I will never forget. Being able to run and process my thoughts and work through my list of to-do's has been so beneficial. Moments of normalcy!!There are so many people to thank. Thank you all so much! I want to give a special shout out to Lauren, Tricia, RL, Monica, and Betty. It's not lost on me the amount of hours spent gathering donations, setting up tables, organizing by size and working with the vendors. Y'all are amazing and and our community is fortunate you are part of it.GO ROOST!!!
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November 2021 by Amanda M.
After starting to run again after a bunch of years off I started developing shin splints. I went in to Runners Roost and an employee did an assessment of my walk and the wear patterns on my (very) old shoes. The employee was super patient and helpful as I tried on a handful of shoes. After a few weeks of running, I'm very happy with my new shoes and will definitely be back if I need anything in the future.
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September 2021 by enrique loera
Stopped by for some running shoes. I got three for me.. Two for my teenage daughter (out of stock.. had to come back (one of the pairs was the wrong one (had to reorder)) & (2 pairs for my rldes (out of stock had to order).. [wish they had a bigger storage with the more popular sizes]
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July 2021 by Andre Donato
Decent selection of shoes. Purchased a nice pair of Hokas.Grace did not make me feel very comfortable/welcome...
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May 2021 by Kaitlin M.
Great service and knowledgeable staff! After completing 3 marathons, I've been pretty loyal to my Brooks sneaks, but ended up needing a new gait analysis since my usual style had changed a lot. Andrew was so helpful and helped get me in a pair that better matched my gait. Super-psyched to get back on the road! Thanks again!
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May 2021 by Bill McDonald
I needed shoes that fit my leg braces. The young lady working there was very helpful. Turns out she was studying to be a physical therapist.
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April 2021 by Phil Bower
Came here with my girlfriend over the weekend on the search for road/trail running shoes-- the staff was helpful and quick/attentive to both of our inquiries. Good selection of the running shoes available. There was a treadmill where we could give the shoes a test run, and I ended up finding a pair that I am excited to try.
