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January 2024 by Thomas Darwish
Highly Recommended for bike or parts purchases. Have shopped both online and in the retail store. From the initial purchase of my bike to upgrading components and customizing to my needs The Pro's Closet has met every need. The Ride Guides have been critical for me in providing advice on potential setups. Each team member is very knowledgable and helpful.
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January 2024 by Kevin McCall
These folks helped me finish my first Ironman race. Clint in service was amazing in his patience, knowledge and kindness in setting me up with aero race wheels and dragging me into the tubeless world. JP (Operations manager) happened to be on the floor one day when I was having problems with my setup and Clint was out. JP also treated me like a human being and helped me fix my issue (tires were not holding pressure). I did not know until leaving that JP was in management, and he knew his stuff. Very highly recommend this Team of people. I am a pond scum compared to the athletes in the area, yet Pro's Closet treated me as if I was important and my questions mattered to them.
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December 2023 by Ryan McDonald
Couldn’t be happier about my recent purchase. I was looking for an e-bike and had my heart set on a Giant Reign E+ 2 but couldn’t afford a brand new one, however The Pro Closet had a used 2022 one for 4k. I jumped on the chance to get the bike. They were very helpful with all my question and I got the bike within 4 days of ordering. I had my first ride today and the bike is amazing!! Thank you to the Pro Closet and I will definitely be a repeat customer.
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December 2023 by stephen johs
I scheduled a tune up for my gravel bike and inspection of it's Shimano crankset, which has an open recall. Drop off and pick up was easy and the service was performed on time. Communication via text kept me informed. I would highly recommend TPC for routine bike service! Doug and Clint replaced the crankset on my road bike in a subsequent visit and tuned up my Di2 firmware, flushed brakes and trued the carbon wheels. Rides like new!
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December 2023 by Geoff Babb
Really liked working with this company to get a new bike. I wanted to get a higher quality bike that someone else has already used, so TPC was a good fit for me. They had a good selection of bikes across a number of brands, (nearly) all used but fresh from a checkout and maintenance from their mechanics. As well, the treatment I received was great. Joey Gault was my “ride guide”. Very knowledgeable, very patient and able to explain anything I asked. Worked with me for quite a while, then I disappeared for a few weeks, then returned to buy the bike. Joey did a great job giving me information, respect, and space to take my time to make my decision. …just the way I like it. Oh, by the way, the bike is great, too.
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December 2023 by Meegan Moszynski
Super helpful, friendly and knowledgeable staff! Clint was awesome helping me get to know my new bike and how to take good care of it. Thank you so much to the TPC crew! Bike shops should be friendly, not intimidating, and this team was great!
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November 2023 by Susan Doughty
I recently brought my bike in for some wheel work. The service guy, Clint, was very patient with me and even went the extra mile by contacting a product manufacturer to confirm I received the correct sized parts for my small wheels. Very fast turnaround. The other shop employees were very nice, as well. Thank you!
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November 2023 by Michael Rosen
Scheduling was seamless. Was able to get my bike repair turned around withing 24 hours. Clint did a great job!
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November 2023 by Benjamin van Aken
Clint has been great to work with. Brought my bike in a few times this year for various things, and Clint has always taken great care of me and my bike. Wouldn’t consider going anywhere else at this point.
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November 2023 by Mark Holloway
Purchased a New XX1 shifter on 6/04. Great deal $100.00. Just went to install it. Multiple months later. Was purchased as a upgrade so was in no hurry to install. Does'nt click. completely worthless. Advise: Dont do what I did. Open and check out immediately.
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November 2023 by Eli Dolson
I came into The Pro’s Closet looking to learn more about all the modern brands and models of bicycles. Joey helped explain the fit and ride characteristics of gravel vs road bikes and was very knowledgeable. They have a huge facility with tons of bikes!
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November 2023 by Franklin Henry
I recently had the opportunity to experience the world-class Service Department at TPC due to the Shimano crank recall, and boy did they exceed expectations! From dropoff to completion, the engagement and communication with Clint and the team was exceptional, and I couldn't wait to get out on the road with new equipment. I typically do all of my mechanical work, however I would not hesitate to take advantage of the professional and friendly service at TPC!
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November 2023 by Mark Kulachkosky
I recently purchased a new Lynskey gravel bike that had a few build issues. I spoke with the shop manager, Clint and explained the issue’s and that I was very detail oriented. He listened and assured me that my bike would be in good hands. After communicating with SRAM several times, they figured out the fix for my brake issues and let me know that the bike was ready for pickup. I brought the bike home and did a quick shake out run and a couple days later did a half gravel century. The bike performed flawlessly and I couldn’t be happier with my experience with TPC and Clint! JT the retail Manager was also involved with my situation and was extremely polite and helpful throughout the entire process!
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November 2023 by Dan DePaemelaere
Needed to get my recalled Shimano cranks inspected and The Pro's Closet was on the list of shops that would take care of this service. Clint was able to work through two inspections for me, processing everything seamlessly and quickly and happy to say that I've already received my replacements through them! Thanks Clint for working so fast on this, great work!
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November 2023 by Tony Weston
I’ve been in to TPC several times in the last couple months and either Ari or Joey or both always make my visits a great experience. Both are super knowledgeable and helpful and always get me lined out. I also had Clint do a bunch of work on my bike and he is a true professional. He’s done an awesome job changing my components and tuning my bike. I highly recommend this place
