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March 2024 by Pro Peller
I know a lot of post offices get bad reviews and and probably rightfully so, but Ed is great and so is this location of the US Post Office
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February 2024 by Bradley
There must be an employee there that has no idea what he's doing or he's just unhappy. Our client said his passport photo was rejected because his head wasn't turned to the side. That is NOT how you take a passport photo. I've been doing this for 2 years and I double checked the requirements on the government travel website. That couldn't be more wrong. You've wasted his money and time.
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February 2024 by Pam The Marketing Wingman
I had some trouble getting through because I was calling at a busy time. So I called after 4pm and a very helpful and polite gentleman answered and helped me. Thank you!
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February 2024 by Branden n
The blonde lady who does passports on Saturday for walk-in hours, tells me to hold on while she goes back and goes on break. Comes back at 11:50 and tells me she does not have time to complete my passport because it's too late. Despite me being there 20 minutes before the hours Close. Pure laziness from a bitter worker who doesn't want to do her job.
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January 2024 by Rich Feit
We came here for 3 passport photos and the experience was much more pleasant than expected. The appointment started on time and the person servicing us was very polite and friendly (and efficient).
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December 2023 by Kevin Nettler
I lived in the area for a year and used exclusively this post office to ship packages for my business. I shipped over 1000 packages in that time and every single one got delivered to my customer. Crazy world we live in where that’s even possible
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December 2023 by Jill
This is a wonderful post office. There's rarely a long line and everyone is friendly and helpful. We also get our passports and photos done here which is super easy. Such a convenience to have close by.
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June 2023 by G A
NEVER APPLY FOR A PASSPORT HERE! Scheduled an appointment, met with the employee assigned, submitted the application and it turns out that everything they told us is wrong. Going to cost about $5000 in lost travel fees for a trip that can’t be taken. Horrible place.
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May 2023 by Mikah N
This is the most amazing US post office I've ever been to! I used to DREAD having to visit any post office in Dallas, but this one is always an enjoyable experience. Customer service is impeccable; employees are friendly, knowledgeable, and helpful. And there is never more than a few minutes waiting in line. Passport services also available.Kudos to to 80027 team!!
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April 2023 by Katie Pepper
Amazing customer service when we went in on a Saturday for a walk in passport appointment. The woman working was so kind and everything went smoothly. She worked efficiently but also answered all our questions. She was just awesome!
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April 2023 by Noah Mohowski
It was awesome! I went there in the early afternoon and the lines were short and quick. Bill helped me out and he was super friendly and very nice!
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June 2022 by Doctor Bo
I never understand the low star reviews from places like this… not sure what kind of service you all are expecting. I have used this spot many many times and never had any issues. They move through as smoothly as I imagine a post office can. Everyone with low ratings needs to chill out ✌️ (obviously there are probably a few legitimate bad experiences out there but some of the ones I read seem silly at best)
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May 2022 by Dan And Diane P.
Deanna was fantastic! She went way over and above her obligation to help us with a problem that would've cost us additional time and stress. Big thank you!
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January 2022 by M Cee
I have never received such amazing and friendly service at a USPS store before. Ed and Bill were quick, helpful, and provided a truly remarkable experience. This is what excellence looks like! Thank you for your help, Gentlemen!
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September 2021 by Mel N.
We frequent this office, I'm not per se collector of stamps, me +pup come in peruse and surprisingly, I felt like toaster oven and felt faint. Plus, inside handicap button to open doors is broken. I was frustrated, very limited quantity and have ran out stamps. If not me, another person, could/may faint, due to heat within facility. BiG thank you, from lady bought various stamps +learning of increased postage costs.