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January 2024 by David Beckstrom
This place is miserable. Today was particularly terrible. Came for passport photos, a service they provide. I was the only person in the store and was told the shift manager decided to not do passport photos today. Asked the clerk if they could just check as I was the only customer in the store and it was the sole reason for being there. He confirmed that she said “no” but told me to try Walgreens in Lafayette. I asked if she had confirmed that they are providing the service today and was told no, I needed to do that.Clerk was nice young man and polite and apologetic. But clearly not being given good leadership on customer service.There are other options around here to give your business to.
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November 2023 by J
Pharmacy is filled with bums. Hardly ever answer the phone, filled my non generic with generic and called it a day, they hardly ever go a week without closing early. Just brutal effort.
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November 2023 by Ashley Frye
Not sure why Google says Walgreens is temporarily closed. Came here on November 9, 2023 and it was open.
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October 2023 by Lisa Maxwell
I had a migraine medication put in by a Dr last Friday. Are they trained here? I got a message saying "insurance delay". I try transferring it to the the Lafayette location. Prescription filled in 2 hours! Good thing I didn't have any bad migraines over the weekend.
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October 2023 by Rebecca Schwager
Quiet literally the worst pharmacy I have ever had to deal with. They are incredibly under staffed and you can never get a straight answer from them. Their computers don’t work. I had to pay out of pocket because they couldn’t put my insurance in.
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August 2023 by Joyce B.
Walgreens has a new guy named Zane. Well, I hadn't seen him before. I went in with a return, and this guy was the BEST one could ever ask for. I was dreading it. He knew what he was doing, and he just exuded kindness, and friendliness. The best part really was that he was sooooo knowledgeable . We need so many more people like Zane.
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July 2023 by Jennifer Archer-Bock
Came to Walgreens several weeks postpartum today for a medication to stop my bleeding. Safeway didn’t have it in stock so we asked for it to be transferred to the nearest pharmacy.The tech was so unhelpful and rude. My husband pleaded with him to fill my medicine in the drive through but he had to *go to lunch*We’d already had to leave once to get service to call and make the transfer.My husband was upset by this and went inside and overheard the same tech telling the pharmacist he didn’t really think we needed the drug urgently. My husband corrected him and asked the pharmacist to please fill my medication. The pharmacist ( Roman) filled it for us. Thank you.To the tech: If you can’t be a helpful customer service rep or show humanity or compassion- find another job. This store has low reviews because of people like him.
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July 2023 by Evan DeRolf
Absolutely no surprise this place has a garbage rating. They’ll waste your time, and then drop the ball, all while passing the buck. When you call them out on their behavior they curse you out. You better believe I’m pressing this issue to the hilt.
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July 2023 by Evan D.
The worst business in Louisville. if you value your time, your money, and your sanity, you must move in the opposite direction to this establishment.
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July 2023 by Jennifer A.
Came to Walgreens several weeks postpartum today for a medication to stop my bleeding. Safeway didn't have it in stock so we asked for it to be transferred to the nearest pharmacy.The tech was so unhelpful and rude. My husband pleaded with him to fill my medicine in the drive through but he had to *go to lunch*We'd already had to leave once to get service to call and make the transfer.My husband was upset by this and went inside and overheard the same tech telling the pharmacist he didn't really think we needed the drug urgently. My husband corrected him and asked the pharmacist to please fill my medication. The pharmacist ( Roman) filled it for us. Thank you.To the tech: If you can't be a helpful customer service rep or show humanity or compassion- find another job. This store has low reviews because of people like him.
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May 2023 by Tim Martin
I've left a review before and I'm leaving this updated one now.The pharmacy here can and often is a nightmare to deal with, not only are hours reduced, sometimes you will find that there isn't even a pharmacist there so the pharmacy isn't open.Bigger problem is the staff back there, my last review I said they stonewalled me from my wife's meds for not remembering her phone number(old contact, we use messengers to talk like most these days) even though other forms of verification exist.Recently I haven't been able to fill a med which happens so I asked the older lady with arm tattoos who works back there if she could check another pharmacy to see if it's in stock and she lies telling me she can't, I've had to ask for this before and obviously they had been able to before. I'm familiar enough with the system to also know she is full of it.The oldest thing that seemingly she can't get is "if you don't know, ask" which I'm pretty sure is part of onboarding at every job I've ever worked.Imagine if this was heart meds or seizure meds or diabetic meds.The staff and specifically that lady back there are going to cause a medical emergency at some point,DO NOT USE THIS PHARMACY, USE ANOTHER WALGREENS, TRUST ME
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May 2023 by chris c.
I really wish there was a 0 stars option. Save yourself time and aggravation and avoid this pharmacy at all costs. I waited in line for 20 min like everyone else. When I got the the counter I had over $150 worth of OTC's and 3 covid tests. Clearly, I have a ton going on. The man looked me in the eye and had the audacity to tell me that he can't ring me up that it will take too long to run my insurance and that they are closing for lunch in 3 minutes. Sorry to be a bitch but how is that my problem? I waited in line like everyone else...I will never be back and considering all the horrible reviews on google I suggest you don't go there either.
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April 2023 by Miles Coleman
My prescription has been processing for 3 days. Was on hold for an hour before getting hung up on. Went onto resolve the problem in person and all I got was a long wait and another person telling me it's processing.This is people's medication you're dealing with. Do better.
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April 2023 by Lynne Tannenbaum
I really wish there was a no star option. I do not understand what happen to this location since the Marshall fire. They are way under staffed, the wait time to get a prescription is rediculous and the staff they do have is rude. And don't try calling into the pharmacy, you get a "pharmacy technician" that is completely a joke and so rude and dismissive. I've been waiting over a month for life saving medication and can't get anywhere with them. Having been going there for over 13 years I think it's time to find a new pharmacy because it's obvious this Walgreens doesn't care about their customers anymore!
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March 2023 by Corpus
Best emergency support team ever! Zane, Zack, and their coworker were just absolutely fantastic. Thank you so much for making my miserable situation so much better with your support and smile.