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April 2024 by Mike Desha
Bank of Colorado is the best bank I've ever been to , they treat you like family there I don't think there's a better Bank in Colorado highly recommend them to anybody
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August 2023 by Tiffany Junk
This is the worst bank EVER. I work for an Estate attorney , came in today to make a deposit over 2000.00, and asked for a few checks. I was told I can't have them that the PR needs to get them. But our law office was hired to do the probate, and we take care of all bills and deposits for the family. Shelia refused to give me checks, but I've got them in the past . She was rude, had an attitude, and seemed like most of them do here. When this Estate is closed. I'll NEVER get another account here. I only had to because the PR lives else where, where they don't have an FNBO , or we would've never banked here, nothing but issues and attitudes. FNBO is the best bank EVER!!! And looking at your reviews, you might want to hire better help ! O And wouldn't give me printed deposit slips, like you kidding me !!! WOULD Give a negative star if it was a choice !!! Sheila is a horrible customer service Rep.
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April 2023 by Bri Deschamp
If I could give this place more stars I would! I’ve been banking here for a couple of years now and I’ve had nothing but positive experiences. Sheila especially is WONDERFUL and has helped me so much. So is Donna! (As well as all the staff) I’m closer to the bank on 4th but I chose to come to this location because of how wonderful they are. Thank you guys for all you’ve helped me with :))
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December 2022 by Jordan W.
I have been extremely busy and needed to open an account last minute I will admit, but I was already on my way. I called to see if it would they could squeeze me in last minute and the women who answered the phone sounded extremely irritated to help me I'm already a customer and this interaction will make me switch branches. Don't bother to open at this branch they don't have time for you even if your bringing $$$$
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December 2022 by Diana Morgan
Major fail on their part!
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October 2022 by Meagan J
There is a woman named Sheena who works at this branch, she is one of the most helpful, sweet, and compassionate humans I've ever met. I cannot speak for the rest of the bank because I do not bank there but she helped my mother-in-law (who has dementia) out of quite a mess. The world needs more Sheena's!
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October 2022 by Shaynen Flores
Horrible customer service. Went in to cash a check from someone with banks with this place and the lady was just flat out rude, I'm assuming because I didn't have an account there. Hard pass on Bank of Bad Attitudes
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October 2022 by Richard Tekulve
Drive thru is too slow.
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June 2022 by Jane Clevenger
After being a long time customer of Bank of Colorado, Loveland branch, I experienced 3 confusing situations that have resulted in me taking my business elsewhere. (1) They allowed a fraudulent $170 check (wrong name & account #) to be cashed and charged to my account. When I pointed it out to them, they tried to act like I had something to do with it. (2) They questioned me about who I had given a cashier’s check to. [not their business] (3) Notary services...Donna, a teller, notarized my paperwork and stamped it and all, then grabbed it out of my hands and said she couldn't do it. It was a copy of my will and refused to give my paperwork back to me. I demanded it back and she said she had to shred it. I raised my voice in protest and got my paperwork. This branch has some rude, entitled folks that don't care about customer service or accommodating people who bank there. No loyalty at all. Don't be fooled - Never bank with these clowns!
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February 2022 by Megan Robinson
Wonderful, helpful people. Really feel like family. Sheila has been a wonderful friend and financial consultant. She helped my son set up a savings account and watched him grow since a week old. She's very thoughtful, as are the rest of the staff at this branch. If only all banks were as such.
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January 2022 by Jacob Holmes
Bank refuses to give change to non members ?
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May 2021 by C S
I have been going to this branch for years and always get stellar treatment from all the staff.
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October 2020 by Jamie Bridgeman
I've had to stop banking at this particular branch because there is a certain woman who is so rude and VERY judgemental and not AT ALL nice or friendly...I've tried for 2 years now and she is the same way every time I go in and have to deal with her. I'm done banking at this branch! If you have horrible customer service skills, than you shouldn't work in customer service. Everyone else at this branch is great, but one bad attitude can ruin it all.
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April 2020 by Polly Sholl
Absolutely the best! I called and spoke with Matt the manager. He listened to my concerns, answered questions and never made me feel d*** for all that I asked. He prepared the paperwork and I was able to drive thru to sign and complete what I needed. This kind of service and compassion in today's world mean so much. I strongly recommended this branch to everyone. Above expectations and the competition. Thank you Matt.
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February 2020 by Christy S.
I have been a Bank of Colorado customer for 11 years, and have been going to this branch for two years. I have always had excellent service from all the staff, especially Sheila and Donna. They always greet me by name and are ready to help me with any transaction. It's awesome to have a good relationship with these bank employees, and I truly appreciate them.