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November 2023 by Cheri Jane
I shopped around as I am new to the area. I found Brakes Plus to be very professional and knowledgeable. The price was very competitive with other places that do brakes.I asked a woman who was in the lobby about her experience and she stated that she had used them before, and they did a great job. I like too that they specialize in brakes.I am very pleased with my experience and was able to get in on the same day.Super friendly staff. It was a very positive experience.
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November 2023 by Linda Caldwell
The people at Brakes Plus have excellent customer service! Just had a battery installed in my car and a few days later I was driving my truck and the low tire light came on. I could not figure out which tire it was, so I stopped there and they checked all of my tires, put air in all of the tires (including the spare under the truck) and I was on my way! They were busy but took time out to help me!
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November 2023 by Ellen Walcott
Jeremy at the front desk was friendly and efficient. He was able to get me in the same day and had all 4 pads and rotors replaced in a timely fashion. Outstanding service! I'll be coming back here for future car needs.Service: Brakes
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October 2023 by Patricia “Trishie” Meadows
Had my rear brakes done here. They did great job.Offer a couple different options and I was in and out in reasonable time.Very professional and friendly service.These guys are great and take time to explain things well.Highly recommend for brake service needs.
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October 2023 by Luis Quintana
I recently bought new breaks, and rotors, and everything in between. Well, a few months into the service, my breaks started shaking and making a noise, so I took it in to get it looked at, and everything went well... but it happened again.... three more times.... Well, after the third concern, they made me pay an additional $130 for "labor" costs. It was very frustrating and unexpected. Every staff member assumed I was hearing different things. I spoke to a manager, and he assumed that my pads were all worn out, even after I had recently changed the front brakes a month or so prior.Needless to say, my brakes are still squeaking and making a weird noise, and I'm afraid to take it back to this place after paying a little over $600 for the first round and an additional $130 for them to service it again. It is so unprofessional and not worth it. I do not recommend it.
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October 2023 by Jay Rhoades
I had a brake emergency light come on while traveling. I went into this Brakes Plus shop in Loveland, CO and they immediately took my car in and quickly found the issue. I was amazed because it was not a normal type failure. I talked personally with the technician and he clearly explained the problem and showed me the split vacuum hose that was causing my problem. In and out in about 1 1/2 hours. I highly recommend this Brakes Plus location.
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October 2023 by Ryan McCurry
Needed a spare tires bearings fixed before discount tire could finish installing new tires. They fit me in even tho it was close to closing and did a great job! No charge as they work with discount tire on these deals!
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September 2023 by Timothy Oneal T.
I went in to get a alignment done on my car I had a coupon. I had just purchased new tires replacement ball joints and my control arms before I took my car in to brakes Plus. The mechanics only get paid if they sell parts so nobody would give me an alignment without selling me a part that I did not need so I left there without an alignment.
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September 2023 by Rick Whitworth
Store mgr Dillon was very honest and helpful.I will tell everyone to call Dillon and work with him to get brakes serviced. He is great!Thank you very much Dillon for helping me!Rick
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September 2023 by Bridget Everett
Wicked helpful - spoke to me at a level that made sense and helped to make sense in the “why” or work. Family safety is key and these professionals have integrity in the care of my car and family. Thank you all for the wonderful service. Your a 10 star shop but I could only select 5 ;)
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September 2023 by Sam G
Brakes Plus in Loveland has been really nice and professional. Excellence in customer service and work on the vehicle.thanks for the rides home and to shop, when my car had to be left at the shop for work to be performed.I also am very grateful that the team followed through with my special request of having my steering wheel lock on my car when parked outside of their work bay shop.Will go back for future services and thanks a bunch again!Stay awesome.
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September 2023 by Taylor OConnell
The crew at Brakes Plus got me in for a last minute oil change and we’re awesome. Looking forward to coming back for all our vehicles needs. Thanks again!
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September 2023 by Stephanie Work
I had my brakes inspected and they were able to replace them the same day. I was very impressed with the way customers were treated as I waited. Very nice and respectful guys!
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August 2023 by Katie DeVries
Had an emissions light on a Saturday morning and Joe scheduled me first thing that morning, scanned my car and gave me the lowdown on what was going on. I’m so thankful!! Super professional, quick and helpful. Thanks so much Joe and brakes plus!Service: Electrical repair
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August 2023 by Stephany Subdiaz
I was looking for a place to get a way overdue oil change in the midst of moving to Loveland and found this place. It was super easy to schedule an appointment and my partner even endorsed the work of Brakes Plus. They were fast, efficient, and super transparent with me all throughout my oil change and very affordable. I will definitely be coming back here for all my maintenance and repairs.
