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October 2023 by Jean T.
If I could leave less than 1 star, I would. After attempting to work around Chet's irregular schedule, I finally was able to meet him and bring my machine. He took a quick look and said I'd have to leave it, and that it would probably be a week before he could get to it, as he was late for lunch then. He took out a receipt book and took my name and phone number. I asked if I might have a receipt before leaving. Chet took tremendous offense and immediately said I could just take my machine and leave. I explained it had nothing to do with trust (although I didn't know him at all), but rather I'd left a coat at the cleaners once and there was a fire that destroyed my coat. The insurance wouldn't reimburse me because I had no receipt, even though the cleaners said they remembered me. I apologized that I had offended him, as I certainly didn't mean to. He was extremely rude, saying I was trouble and he didn't want to deal with me. Mind you, this machine was worth several thousand dollars, had tremendous sentimental value (belonged to my mother, who just passed) and there was no indication of what his charge might be. My only conclusion was that he probably had no insurance, he had no business acumen, and certainly no people skills.
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September 2023 by Makayla Bounds
He was so nice! Fixed our machine in like five minutes!
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August 2023 by Jenna Suen
He was so helpful and knowledgeable. Very personable. Would recommend him to anyone for sewing machine help.
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July 2023 by T S
Chet fixed up my sewing machine in a matter of minutes after I tried everything I could think of. Really appreciate how he took the time to explain the issue. I’ll be coming here from now on. Thanks Chet!
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January 2023 by Paul Austin
My Bernina was long overdue for maintenance. Chet did a great job! The machine is humming along, sounds great, sewing beautifully. The job was done quickly and at a fair price.
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January 2023 by stacy nakata
Very knowledgeable. He got both my machines fixed in a couple of days. When I came to get them, one was still having issues. He kept it over the weekend and got it working again by Monday morning.
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December 2022 by Elias Rodriguez
The shop was inspiring, the service was absolutely remarkable and the pricing was unbeatable. I couldn’t be more appreciative of my experience here.
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December 2022 by Lucinda Smith
Chet looked at my machine, tested and adjusted some things, and showed me a few things to make sure were in place when sewing. He didn't find anything broken components, but it was clearly not working when I arrived and was working when I left. Very happy with the prompt, high quality service and price!!
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December 2022 by Dana Unruh
Had my sewing machine in at a different place and it only worked for a few seams after I got it back. Decided to try somewhere different and I'm glad I did. Much more trustworthy and thorough service. Also I'm from out of town and was around for a few days and he got it done very quickly so I didn't have to make a four hour trip back to get it. Very happy with the service.
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December 2022 by Claudia Price
I just recently took two sewing machines in for repair for which neither one was able to do a zigzag stitch. One of the machines I took in had been repaired in Fort Collins at another sewing machine machine place and they were unable to fix it. It was returned to me in the same state I took it in. I called Chets sewing machine repair and took my machines in. He had them back to me within a week. I am pleased to report that both machines now can do the zigzag stitches which they were meant to do . I can’t say enough about my experience with this shop. I will certainly use this shop again.❤️❤️
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December 2022 by Annie Danforth
Amazing service! Dropped my machine off Tuesday and was ready Thursday morning. Super quick, reliable, and full of knowledge. Will definitely bring my future machines here. Thanks Chet!
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December 2022 by Jenn Callahan
Such a nice and knowledgeable man. He serviced my 30 year old machine and taught me about some of the features I never knew I had. Excellent service!!!!
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December 2021 by Mark Pugatch
Chet is kind and personable Even better is that he is skillful and talented. He is so much better than commercial establishments that are not as competent and are always trying to sell you something newer. He is the one to take your machines to for he enjoys what he does and takes pride in what he can doA++++
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December 2021 by Lynn D.
I recently picked up a 1960s Kenmore machine that needed a little bit of work. After looking around, I called Chet and he got this machine working for me! He was very efficient. Thanks for the service!
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January 2021 by Mark P.
When you read the reviews you get a feel for Chet's competence and ability and how well he treats the customer. These are all accurate. Chet is a great listener and he wants to fix your machine and not convince you to change it out. Avoid the commercial stores that overcharge and do the minimum while trying to upsell you to a more expensive machine that is not as dependable as the one you have and love. He is talented and skilled. A+++++
