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November 2025 by Jason Lopez
I came into the cricket store to pay my bill and a VERY DISRESPECTFUL WOMEN NAMED NICOLE STARTED YELLING AT ME BECAUSE I DIDN'T WANT TO PAY A FEE FOR THERE MY CRICKET NOT WORKING PLEASE TEACH THIS WOMEN CUSTOMER SERVICE I HAVE BEEN WITH CRICKET FOR A VERY LONG TIME
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August 2025 by Matt P
Leslie was super helpful and didn't give up!
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May 2025 by Naylhea Martinez
Thalia and lezly great service
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May 2025 by Allison Buell
I had a fantastic experience buying my new phone! The staff was knowledgeable, patient, and helped me find exactly what I needed without any pressure. The whole process was smooth from start to finish, and I appreciated how clearly everything was explained — from features to setup. I left feeling confident in my purchase and excited to use my new phone. Highly recommend!
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May 2025 by B M Lancz
New manager, new staff - Amazing service !!
Free phones and low rate plans. Thanks for taking care of me. Great service, will definitely be back !!
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October 2024 by Mark Saari
This cricket is so helpful and kind i would most definitely recommend mend coming here if you need a new phone especially ben and destiny they are super kind and very tolerant and very kind
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October 2024 by RubberDuckie420
Good customer service. Nice friendly employee.
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September 2024 by J Spencer
Going into the store they screwed our account up which led to being overcharged and then they refuse to refund or credit. The store says call customer service... customer service says go to the store! I highly recommend never using Cricket!!!
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July 2024 by Monica Ingmire
I'm in shock gat a company this size has only 2 ways to make payments. They also have no regard for the elderly who need their phones on for medical emergencies.... they'll shut a phone off for $20...customer service was just ok, they don't really want to help solve the problem, just take your money.
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December 2023 by Sergio
It was very nice, the person was very kind and helped me with everything I needed.
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November 2023 by Aaron Ortiz
This place is never open when it's suppose to be.. I showed up to the store at 10:15am they open at 10 no one was there so I wait for another hour no one still..this is ridiculous!!! and I was there at 12 on Sunday and no one was there as well I waited for an hour on Sunday too what's going on!?!?
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August 2023 by Joli Goede
I went to the Cricket store about a month ago to get a new phone. The store wasn't open till 45 minutes after opening time and I had to wait 20 minutes of that to even get in the door. The guy opening the store was busy putting the phones out on the displays and had me explain what I needed. He told me that if I wasn't the account holder on the account that I could not purchase a phone from cricket. He said it was "for security reasons". The same guy wouldn't sell me a phone the last time I was in there. That time it was because I didn't have my ID on me. This time I had my ID I had the password to the account and everything I needed but he said I would literally have to put the account in my name in order to buy a new phone. There are three people on our account. My step dad is the account holder. Anyway, ended up going to Greeley the second time and they sold me a phone no problem no hassles they were nice sadly loved ones cricket is not a good place to go. I hate going to Greeley but it's just a better store. I believe the one employee is the problem. His attitude was terrible as well. Not a good experience AT ALL.
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July 2023 by MOTIVATED LEROY
I fell behind on my payment and my account was suspended for one day. I pay and the next data cycle passes and the hotspot only works for one of the lines on my account. Spent 2 1/2 hrs on the phone trying to get the hotspot to with for my second line and it still hasn't worked since Thursday, July 13th, 2023. *Sigh*I guess it's time to change my phone service provider ?
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July 2023 by sammie kitty
Ben is amazing. He's always so nice and helpful whenever me and my husband come in. Def, recommend dealing with him.
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July 2023 by Ryder Sixx
The young lady at the counter was very helpful and I couldn’t tell she was a new hire at all
