Eddie Bauer offers a great selection of clothing with good organization and a great clearance section. Customers love the styles for casual wear, especially when on sale. The staff is consistently noted as friendly, helpful, supportive, and incredibly knowledgeable without being pushy or overbearing. Associates are described as going above and beyond, taking initiative to recommend options and provide outstanding, customer-centric service. This includes being responsive and helpful in tracking down information. The experience is frequently called phenomenal and amazing, with fantastic associates who do the business great credit. Some reviews note that selections for specific items, like men's hats, can be limited.
Amazing customer service experience at the Eddie Bauer! Loveland location Angelle and her team were incredibly helpful, professional, and attentive without being overbearing. Madeleine, Erick went above and beyond to show me different options and made thoughtful suggestions I hadn’t even considered.
February 2024
Great selection of clothing, however had very few men's hats to choose from. Possibly it was the wrong season... Friendly helpful staff! Great clearance section.
February 2024
Great customer service by Blake! He made the winter jacket buying process fun and informative!
