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January 2024 by Allie W
Good atmosphere with a nice lobby & waiting area, employees are friendly and very helpful - they did a full check with my oil change and were very up front about pricing, as well as letting me know afterwards what service(s) were recommended but not necessary at the exact time and even gave me quotes on them
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January 2024 by Benjamin Faber
Stopped in at the Eisenhower location at around 1130a on Saturday 1/6 just simply to ask for some help putting my spare tire back up in my 4Runner. 3 other tire shops couldn’t get the pulley-system to engage all week. But the homie who helped me at Firestone got it in 5-minutes. Such a legend!
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January 2024 by Roger Hartman
Always courteous, helpful, skilled. I make an appointment and they’re ready for me. I usually wait for my car. The waiting area is clean and comfortable. There’s a TV if you wish o watch it. Quality of the work is excellent. I’ll keep coming back.
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January 2024 by Angeline Mooney
Staff was accommodating with my request for an additional service request. Very pleased.
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December 2023 by Craig C.
Premium product premium price. OK. Low quality service. Appointment was made. Service was not kept in timely manner. Service agent was unavailable. No communication about postponed service or what to expect when delay was inevitable.
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December 2023 by Zulfikar Z.
We got our oil changed here, they were supposed to check the fluids and filters. They did not, nor did they inform us that our engine was leaking oil, transmission fluid and that our vehicle had a recall because it burned through oil very quickly. Because of this, our engine was destroyed, and fortunately it was in warranty and getting rebuilt, but the warranty did not cover a rental car completely and definitely not for a month to get it fixed, so now we can't afford rent and now me, my wife, my stepdaughters and my grandchild are about to be kicked out of our home and our lives fucked. Don't ever go to these worthless charlatans, they will destroy your whole fucking life.
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December 2023 by Joe Lidgren
Had my Front Brakes done... and once Again.. this Store gave me the Best Quality of Service and parts for a very Fair Price... It Starts at the Top and Dennis is continuing to get it DONE ....... for the past 14 yrs.. he's been a big reason i keep coming back... and bringing my family too.
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November 2023 by tracy stephens
Great Service. Fast, Friendly and professional. The Manager Dennis was amazing. This is my new go to place for all my auto needs.If you haven't already I highly recommend!! 1st Class Service!
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September 2023 by Amie Conant
My daughter took the van in to get an alignment. Top notch, honest and caring people work here.When my daughter was trying to back up and leave, one guy that worked there noticed she needed help and guided her with hand motions so she could get out of the parking lot easier.Also Tammy was really nice and we believe the van is working well.
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September 2023 by Tamika Wright
Service was great. I dropped it off for an unscheduled visit and they were able to complete my oil change and a few other things within 2 hours. Both associates were really friendly.
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September 2023 by Dan
I would give this store a 0 if I could. I am very unhappy with this shop. I came in to get my oil changed, tires rotated, and alignment fixed. Got everything done for a couple hundred dollars and then after driving on the highway experienced heavy wobbling and when I took it back to the shop to have them fix the problem they created, I was charged extra. Do NOT go to this shop if you want your car fixed properly the first time and not be charged to have them fix the mistakes they made. 0 Accountability and I would highly recommend avoiding this shop to avoid extra expenses and extra trips to the mechanic.
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September 2023 by Kristen Mullen
Used Silverrock warranty through Firestone on a 2016 Jetta for an oil change and tire rotation. They overfilled our tires at 42 when they should be at 36 and strangely only put 3,000 miles until the next oil change. Oil light has come on and checked, very low oil after only 3 weeks of driving. Bad service at every corner and causing more of a headache than a standard service should ever cause. Do not take your car there. Fort Collins branch is now doing damage control with much better customer service.
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September 2023 by Whitewidow
they make it right, took my MK7 GTI in for a tire rotation as i dont have access to my garage at the moment, one of the newer techs very very very slightly scraped my wheel against the lift (dont worry about it bro stuff happens), they didnt try to hide it at all, told me immediately about the problem and replaced all 4 of my tires. ill gladly take a small blemish in a wheel for some fresh rubber. excellent customer service. ive taken my previous vehicles here before and theyre always upfront and honest about the status of the vehicle.
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September 2023 by junior estrada
Transmission oil change & filter. 2011 Ford Expedition Limited EL. Dennis was great to work with. Thanks to everyone in the shop!
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August 2023 by Anthony Snow
I’ve taken my Jeep/challenger here multiple times for multiple different things. They have always been awesome about keeping me up to date on what’s happening and even inviting me into the shop to look at it with my own eyes and patiently explaining what the problem is. I definitely recommend this shop!Services: Electrical repair
