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April 2023 by Michael Ellzey
I have always have had a positive experience with my bank.
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February 2023 by Jordan Johann
Great bank, friendly staff… a little ornery at times. Highly recommend!
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January 2023 by D. Thomas
Absolutely the worst banking service I have experienced in a long time. The managers will pick and choose which customers they decide to help. I’m not a big customer, so guess I’m not important enough for them to help. New to Colorado, so it’s disappointing to have such discriminatory treatment towards a new customer.
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April 2022 by Eveana Chavez
The staff here is always so friendly and helpful! I don’t go to any other locations because they always make me feel so welcome here. They get you in and out as quickly as they can and are always happy to help with all of my questions.
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April 2022 by Lesly Recio
I opened an account here and everyone was so friendly the staff made it a quick and easy process. They’re ready to answer any of my questions and have had a great experience every time I need to go in!
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April 2022 by eveana hickey
Out of all of the Locations in Loveland I only visit this one. The customer service is above and beyond, the other locations have a rude staff. I highly recommend banking here.
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April 2022 by Joe Chavez
We opened our business account at this location about a year ago and have been happy with the service the entire time. The only location that I go to in Loveland.
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December 2021 by S B
Love this bank. Always so respectful and will go above and beyond for their customers. Highly recommend.
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April 2021 by Jodie
Website says and windows say drive thru open til 5:30 on weekdays! Go to make a deposit @ 5:07 with other care being waited on and was told “SORRY CLOSED @ 5”???? Do not have lobbies open now closing a half hour early!! I go to work @ 7 and get off around 5 sometimes later! When the HELL DO I GO TO THE BANK??
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March 2021 by Joel Thomas
I have been a customer of this bank for 20 years and through two mergers. The quality of service has made the bank unusable. I have been stranded five times in foreign countries without ATM access and they are unable or unwilling the address the issue. Each time I have followed their directions and placed a travel alert on my account with the assurance that it will work and every time it doesn't, leaving me stranded without access to my funds. I am finally switching my accounts to another institution. I can't recommend them to anyone.
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January 2021 by Sunie Garcia
Worst bank ever they will rob you anyway they can overdraft protection is fake...
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March 2020 by N P
If I had known I was going to get attitude, and a lecture, for withdrawing a decent amount of money I would have chosen a different branch to go to.
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November 2019 by Collin Effler
Hung up on 6 times. The following is an account of my experience.
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September 2019 by 007Redneckninja
Do not do business with this company, they bought out a bank and cancelled contracts at their will and demand the account be satisfied, who does business this way?
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July 2019 by Racheal Giroux
Our bank was bought out by independent. I am usually one to give things a chance. Well for the last month and half, I have had to call customer service every time I get paid and ask where is my paycheck. I called on Monday and was told it would be in there by Tuesday. Tomorrow will be Friday and it will be an entire week after my paycheck and still nothing! My husband and I live paycheck to paycheck. I am very frustrated at this point and when I get home I will be ending my services with you guys when I return home. I shouldn't have to call and ask every time I get paid. This is unacceptable.
