H&R Block offers professional tax services with experienced tax experts who can handle various tax needs and help maximize refunds. Customers can choose to visit their local office for in-person appointments or work remotely using the Digital Drop-Off service, where documents are uploaded electronically and reviewed by a tax professional. The business prioritizes safety by deep cleaning offices, disinfecting high-touch areas after each appointment, and practicing social distancing. Customers appreciate the knowledgeable and friendly staff, highlighting particular employees who provide excellent service. One reviewer praised a staff member named Daniel for his calm and professional handling of a difficult situation when he was the only employee working and others were late. Another reviewer shared a positive experience with a Senior Tax Analyst who was friendly, knowledgeable, and made the process comfortable. Many customers found the staff to be helpful, friendly, and efficient, leading to high satisfaction with their services. In comparison to other locations, this H&R Block office was praised for its better customer service, friendliness, and willingness to accommodate walk-in clients without appointments. Overall, customers feel confident in the expertise of the staff and appreciate the quality of service provided, whether in person or remotely.
Daniel was amazing. Wife and I hadn't filed for a few years and our stress level was at 100%. Daniel made the process super easy and understandable. He got us our maximum return and helped to reestablish our faith in H&R Block. Thank you Daniel!!
February 2024
The Jackie Dinlong Hu on SW 10th Street, is the best, she is a Senior Tax Analyst and knows her stuff! Great at explaining, calm, friendly and makes you feel comfortable.
April 2022
I had made appointments to begin my taxes remotely weeks before I decided to go in to the office in person. Doing taxes remotely did not work, because work just never got started, but when I went in person, I had an fantastic experience. My collaborator did a great job in fast, efficient, and high quality service.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
