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March 2024 by Luke Davis
The staff was really polite and had great customer service. Hope (sales associate) had my watch fitted and they made sure it was kept very safe and had it all done in no time, not to bring up her charm :) will come back again.
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March 2024 by Gabriella Figueroa
My fiancé and I came in to look at wedding bands and were helped by Will. Although we weren’t planning on purchasing anything and just wanted to get an idea of what we may like, he was so attentive and helpful. He was fun to chat with and made great suggestions around what to try on. We will definitely return to Kay to work with Will for our future jewelry needs!! :)
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February 2024 by Jillian Zablocki
I cannot begin to explain how impressed I am with all of the employees at this store. They helped to create a piece that was beyond perfect while being patient and supportive. Thank you all so much. I highly recommend this store to anyone.
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February 2024 by David Martin
I've bought a lot of jewelry from this Kay's for almost 7 years. Every time I go in there I have great service and the employees always take care of me. We went in today to get a bracelet repaired and a couple other pieces cleaned. Found some good deals on some chains for my boys. Makayla (spelling?) and Will spent some time with us today to make sure we got all of our previous purchased jewelry taken care of and our new purchases as well. Appreciate the service as always
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January 2024 by Olivia Gutierrez
Johnny was very helpful with deals & different options, very polite. i definitely will be coming back!
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January 2024 by kcar
I brought in a watch for a quick service and was helped by the store manager, Mikayla H. She was fantastic... what great service! Thank you!!
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December 2023 by Jeremy & Brittany DeJong
It would be great if they would update their hours on their Google listing. Their window has handwritten hours that don't match, and twice in the past year I'vs wasted my time driving there because I can't get in between 10:00 and 11:00 a.m.
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December 2023 by Cassie Flatt
Leah was amazing at helping me pick out a watch. She has amazing taste and helped me find exactly what I wanted
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October 2023 by Angela Miller
Hope and McKayla were absolute gems tonight. I went in with my boyfriend to pick out a birthday gift and they made the experience so much fun! Will be back soon.
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October 2023 by Beau Mannering
Michaela helped me with options to build an engagement ring that would be of better quality and price than off the shelf options. She was able to order in a beautiful diamond at a very good price.
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October 2023 by Chris Maestas
Wonderful experience. Greeted immediately upon entering! Susan was wonderful to work with - very pleasant, helpful, engaging, and personal! Such a pleasure to have her help us. The rest of the staff in the store were also great- very friendly and welcoming to others who came in the store. The manager, Mackayla, was also extremely friendly and engaging. I would certainly go back to this store and work with this group again!
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October 2023 by Kara Wilcox
Wow!!! I just had seriously THE best experience with Johnny at the Loveland Kay Jewelers. They were seriously so amazing! Made me feel so welcome and I want to come back and tell friends and family to shop there. We will be back to upgrade some pieces too! Thank you Johnny! You truly made it an amazing experience.
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October 2023 by Nicole Archuleta
I have had the most pleasant experience at this Kay jewelers, my sister and I went were greeted by Johnny and he was amazing he makes you feel so welcome he helped me find the perfect gift for my daughter in my budget. It was worth the 20 min drive to Loveland to have Johnny assist us, because of Johnny this is now my jewelry store.
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October 2023 by Mindy Valencia
I went in there last week .Got a ring sent it out to get sized..Great experience..The customer service was EXCELLENT..whom ever hired JOHNNY u did a amazing job..Great employeeFriendly and super helpful..I will never go anywhere but there.U want to be treated good go see Johnny..Works with your price range ..Very Friendly Johnny you made a customer for life...
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July 2023 by Karmic Manifestation
This store is amazing. Mikayla went above and beyond to help me. My warranty information went missing from the computer and instead of her just telling me "oh well" like I was told at a sister store, she spent time to go through the system and find my order and my warranty. She then informed me of some aspects of my warranty that I didn't even know I had. Great experience and I'll be back for my next jewelry purchase! Best customer service experience I've had in a long time.
