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January 2024 by Pam Sargent
Ordered flowers to be delivered for a friend in need. and istant cart filler marked out of stock. When they could done a replacement. Totally un happy. Worked at a store I know how it works..
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January 2024 by Stella Angotti
Easy to pull in and gas up with incredible prices.
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August 2023 by Brooke S.
Really disappointed in my last few visits here, today in particular. I came to the store 8 minutes before close. I also work retail, so it was the fastest I could get here. I walked up to the door in my work uniform and a man stopped me at the door and said "sorry, we're closed." I said "please, I really only need one thing and I know where it is." He very coldly said "nope, sorry, we stop people from coming in 10 minutes before close so we can go home at a reasonable time." I'm pretty shocked at that. Again, just coming from my own grocery+retail job at another chain, and having welcomed customers in up until the very minute we closed, and even ringing up full carts 20 minutes after close, turning away 1 person who wants 1 thing 8 minutes before close says to me that they don't value me or my business. A couple in a car parked next to mine witnessed the interaction and expressed their shock to me, saying things like "that's just wrong" and apologizing to me. Trust me, I know it can sometimes be frustrating to have people come in last minute, but you never know why someone had to do that and what a little kindness can do for them. Especially when your hours say you are open until a certain time. I would have been in and out before it was even 11:00pm. When I told him that last part, he said "sorry, too many other people ruined it for you." He then shut the door. I probably would have been fired for something like that. Turning me away when I wanted 1 item before they were even closed just turned away my business for life, because I'm not coming back here.
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August 2023 by Cameron M.
So me and my son came to king soopers to buy some AIRB&B Gift cards to pay my rent. So as I grab the cards and head to money services a man named garret greets us. As I'm paying for the cards which was a total of $2,000 (it's AIRB&B I'm paying rent for a house) garret says it's suspicious. I reacted as if it was a joke and my son tries to pay but he proceeds to say "I'm sorry I can't do it it's very suspicious" so without escalating the situation, I proceed to show him the AIRB&B app which shows my rent is $2,019. He then says that he can't help us and wants us to leave. So I ask to speak to the manager and supposedly he IS! The manager! So he did not sell us the gift cards and we left. It was a complete disgrace to the company and if I was his superior I would fire him 10/10. This whole situation was a disaster and I hope no one goes through the same thing.
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June 2023 by Robert M.
i do most of my shopping now at Walmart where shelves are full. King Soopers has been such a disappointment. Gave them a huge benefit of the doubt during and immediately after lockdown, but they they continue to have problems - a cycle of out of stock items, poor selection, discontinued items to push their own brands, salads that spoils before the expiration date, spoiled/damage produce in general. I now return food, which I've never had to do.
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June 2023 by Teri A.
They have adopted that all people are bad and are over bearing with their software and people. Miss the old KS where people knew you and treated you like community. Sad really!!!
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May 2023 by Vincent-Myia Sellers
Never any fresh hot food in deli an 5pm
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May 2023 by Debra L.
Soopers is not so super anymore and there are other choices. The staff are wonderful and always try to help, but are overworked with all the extra work management puts on them. Plus, they have to maneuver down the same cluttered aisles we customers do. The food is stocked sometimes in 3 different locations and staff is often unsure of location to find an item. Parking is challenging enough year-round but in spring and summer they eliminate dozens of close in spaces to set up gardening. The atmosphere in the store is always rushed and crowded, what with several cardboard portable displays in every aisle. It's stressful shopping there and now that I've found a store that has eliminated all the nonsense, I'll only use King Soopers as a last resort.
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August 2022 by Colorado Mom
It's gas. You get it at a discount if you eat and spend your dough at Kings.
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August 2022 by Chris B.
I hate to say this because it sounds mean and the store did such a great job of supporting the community during the pandemic. But I don't think I can shop here anymore. It's really bad. Way too many people and hardly any checkout lines. I should say hardly any checkout lines where there's a human working. And I've gotten to know which lines to avoid or to try to avoid. There's one guy in particular who has his head completely buried in his rear end. His line is always slow incredibly slow and today there was some problem or some issue with a customer ahead of me that he couldn't figure out. They had to have the manager come over three times and still couldn't figure it out I waited there for so long that my ice cream melted and I had to get a different one. The checkout guy and the customer, who I think was also an employee or a friend of his, we're laughing and joking and acting like they had all the Time in the world and there was nobody waiting. Absolutely no awareness of what's going on. And I finally left his line and got in a different line started the process over again. This is always been our neighborhood store but I'm not sure how much longer I can do it
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February 2022 by Victoria S.
So I guess there's a new law that was passed that I was unaware about. When purchasing alcohol, they ID everyone who is with you? This morning when shopping, my fiancé & 16 month old daughter were with me. I was checking out, I was paying but the old lady proceeded to ask for ID from my fiancé. He's well over 21 but left his wallet at home. So I guess she needed to ID my 16 month old as well??? So I wasn't allowed to purchase MY alcohol. I even offered to purchase the alcohol separately as a separate order. Nope! Wasn't allowed to! So I grabbed my alcohol & went to a diff cashier and was able to purchase my alcohol. For sure train your staff to not be incompetent. That is ridiculous & I've never heard of this nonsense. I'll take my business elsewhere where it won't be a hassle to buy some damn seltzer's.
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August 2021 by Patricia Z.
I have shopped at this store for many years but today will be my last visit! I was literally dressed down by store personnel in front of a parking lot full of customers! I'm over 60, grey haired and have had over 22 surgeries for CP. This women who it turns out was a manager is probably 20+ she's obviously drunk with power and has no business in any sort of customer service work! I'm still shaking from my experience. I have filed a complaint with corporate. It will be a little inconvenient but I will not ever go near this store.
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March 2021 by MemoriesMatter T.
If I could do a 0 stars I would. The store is great but the pharmacy..... the worse ever. I listened to an old man born in 1944 and had trouble walking be told he can't pick up his prescription until tomorrow after going 3 earlier times to pick up. They said it would be ready in an hour the last time he came to get it and was now turned away for the 4 th time.. not to mention my husband had surgery and couldn't have walked into the store and they told me the q put it in for tomorrow. It's pain medication! Stupid that's why I went to Walgreens!!! They can have 2 people working there and handle the window and drive through and consults and filling prescriptions. King Soopers has 4 staff and they don't even acknowledge you being there for 10 minutes without saying anything. Terrible!!! 0 stars!!!!!
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January 2021 by Amanda B.
This review is for the pharmacy. If I could give zero stars I absolutely would! They are rude, unorganized and unprofessional EVERY single time I visit. I transferred all my prescriptions from Walgreens because Kings is less expensive however, after my encounter today, I will be transferring all of them back to Walgreens first thing in the morning. I guess it's true what they say "you get what you pay for". I would rather over pay for a prescription then come back to this pharmacy again.
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January 2021 by Jeannie S
Staff struggle to fulfill our grocery orders. We are both frontline workers. When we pick up our food only half of the list is included. We go into the store and locale all the rest of the items that staff can't seem to find. So we are more exposed she we expose everyone else in the store.