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January 2024 by Penellope Logue
Not a horrible place. They are a bit behind in shelving new stock and they don't keep up with clearance very well, but the store is clean and the staff is friendly and helpful. They have a great makeup selection and by far the best on shelf perfume collection in loveland that I've found, not worth a trip for just this store but always a fun walk through if your just out browsing.
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January 2024 by Robert Russom
Sadly this location has closed permanently
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January 2024 by Lola Vallejos
Got helped by Michaela at the Estee lauder makeup counter and she was very helpful kind and attentive! Sold me on the foundation and concealer and had great personable skills. She deserves a raise lol!
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January 2024 by Carol Hartman
Here is a shout out for Lisa Vega who helped me with a complicated return of an area rug. Macys Loveland had great customer service!
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January 2024 by Emily Gavaldon
Nicole was so sweet, kind and helpful! I admire her customer service skills and will definitely be back. ?
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January 2024 by Norma Lee
I still like Macy's but have to be honest in saying that I was a bit disappointed. We don't have Macy's where I live in Arkansas, so I stopped in at Macy's in Loveland, Colorado, to buy my granddaughter a Christmas dress. Not a very good selection like they had in Maryland.
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January 2024 by Jeff Jackson
Just close this place already....
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January 2024 by james
Just bought and dropped off gifts for the Christmas tree for a child I picked the tag for. The ladies at the register were very helpful with the process! Loved their response when I asked them to place the gifts into the Christmas wish tree, awesomely kind.......
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January 2024 by Lennon Moon
Couldn't give 5 stars cause the staff weren't so pleasant. But the selections were a bit poor compared to others I've been to. It's good for a quick gift but their options weren't great. Parking was really rough too.
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January 2024 by Bernasantos Battelo
It was ok I felt like the workers were watching us the whole time
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December 2023 by M B.
Deanne was amazing to work with in the jewelry department. I explained my budget to the First Lady, and she just pointed me to the fake diamond section and walked away. Deanne showed me several rings in my price range, and I ended up finding a $700 ring that was originally $2200. She was super sweet, and great at helping me find the perfect Christmas present. Wonderful lady, definitely ask for her!! The brunette younger lady is terrible, stay away from her.
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December 2023 by Nicholas Werthmann
I don’t typically leave reviews however, today’s nightmare of an experience will not go unnoticed. It’s bad enough we spent upwards of two hours looking for the perfect suits for a wedding, NOT once were we offered any assistance. Employees, including a manager, huddled at the register visiting. One in particular was exceptionally rude when we finally asked for help with sizing. I fully regret my purchase, and will be returning tomorrow to purchase elsewhere else.
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December 2023 by Caity Graham
Disgusted with the rudeness and unprofessionalism received by “Drew”. This company has really changed how they treat customers, I’m not surprised our Fort Collins location permanently closed. I will be closing my Macy’s credit card and ordering online with Dillards moving forward.
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November 2023 by Dani Orth
This review is for the fabulous Blanca at the Clinique makeup counter!She took the time to not only color match mine and my sister’s foundations but worked with our individual needs to ensure we had the best foundation for each of our concerns. She even went with us outside to ensure a true color match in the daylight.She was patient and honest about finding us a good match and we’re beyond thankful for her time!
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November 2023 by Richard Mauro Ricchiuti
I don't really like ratings lower than 4 stars and not that there's anything necessarily amiss would with Macy's, it's just that not much changes and we live in a world where retail is challenged in a BIG way. Our world has shrunk and what was once out of reach is was close as a button touch. Macy's could have been like Amazon but, just like Bed Bath and Beyond, they missed the boat.