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November 2023 by Kamden C
everyone here was so welcoming and helped me pick out the perfect gift for my girlfriend. I will be returning!
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November 2023 by janet postek
The girl's in the were amazing super helpful plenty of sizes my daughter loves coming!
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September 2023 by Kelly Cann
Very poor customer services. Staff could not be troubled to stop their personal conversations to offer hellos or help. When I asked a staff member to bring down a sweater that was folded on a shelf they ultimately declined sighting the self may fall and to look and order online. I ultimately purchased items at the store, but will not be back. Just order online and skip the rude and unhelpful staff.
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September 2023 by Liliana Mendoza
Really rough people works here at Loveland the personal really rough!!! Bad experience definitely not recommend
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July 2023 by Jenna Castaneda
I went in looking for a particular hoodie. I asked one of the employees if they had it and showed her a picture of it from their website. She abruptly said "no", laughed at me, and went back to folding clothes. Needless to say, I won't be back!
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May 2023 by Gracie Smith
Worker with long dark brown hair and glasses was incredibly rude to me today when I came in. Me and my friend waited in line for the fitting rooms and two girls walked out of one room together so we assumed it was okay to go in together. One of the workers came over and said we couldn’t be in there together which is perfectly fine but when we came out she gave me a dirty look and wouldn’t even talk to me when I said thank you. Please learn how to do your jobs right.
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April 2023 by Summer Flores
Very nice place to shop for clothes and in a great spot!
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July 2022 by Josh Moser
The employees made my shopping experience quick and easy. Everyone was super friendly and welcoming once I walked in. I will definitely continue shopping here.
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May 2022 by Markus Still
I had an outstanding experience at this pacsun! Mady and Hunter were very friendly and helped me find everything I was looking for and then some. I even bought a few extra things thanks to their excellent customer service. I highly recommend shopping at Pacsun Loveland!
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January 2022 by Joanna Yanaga
I had an in-store pick up order for 1 item, the SA did not offer great service as they told me when I got to the register that "I should have tried the item on in store before placing an order" which doesn't make sense to me, or that I should have checked the measurements, which I had and just didn't like the item. I also was unable to return the item because I was "unverified" which meant I needed to mail in the return which is an overcomplicated process considering the item came from the floor and wasn't shipped there. They did provide a bag and label to do so, but this is was an unexpectedly unpleasant trip for what feels like no reason. The store has nice stuff but I'll be going elsewhere.
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October 2021 by Karla
My friend and I went to Pac Sun today. We were not greeted upon entering which isn’t unusual or reason for compliant. However, the lady working was extremely rude to the both of us. While we were browsing she shot us dirty looks. I asked for a fitting to room to which she said WAIT. This behavior had taken me aback as I was not rushing her or being rude. My friend found a top she wanted to buy, at the register she asked for a coin purse that was behind the display. The lady rolled her eyes and slammed the purse on the counter. My friend asked to use her points to which she gave us a hard time. Nothing permanently terrible happened. However, the experience was way different from the normally pleasant atmosphere. I hoped that today would be a fun day for me and my friend. Regrettably, that wasn’t the case. I did not catch this employees name. Although, she had black hair, an eyebrow piercing, and a Betty Boop tattoo. I hope that in the future employees will be more friendly.
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June 2021 by Karla King
My friend and I went to Pac Sun today. We were not greeted upon entering which isn’t unusual or reason for compliant. However, the lady working was extremely rude to the both of us. While we were browsing she shot us dirty looks. I asked for a fitting to room to which she said WAIT. This behavior had taken me aback as I was not rushing her or being rude. My friend found a top she wanted to buy, at the register she asked for a coin purse that was behind the display. The lady rolled her eyes and slammed the purse on the counter. My friend asked to use her points to which she gave us a hard time. Nothing permanently terrible happened. However, the experience was way different from the normally pleasant atmosphere. I hoped that today would be a fun day for me and my friend. Regrettably, that wasn’t the case. I did not catch this employees name. Although, she had black hair, an eyebrow piercing, and a Betty Boop tattoo. I hope that in the future employees will be more friendly.
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June 2021 by shae willats
I love pacsun, and have always been to that store multiple times but when I went just recently the lady who was behind the counter dismissed my request for a fitting room saying “she was busy” when all that she was doing was nothing...One worker did acknowledge me and helped me find a shirt and was very nice...other than that I will most likely not be going back to that store and I do not recommend other doing so too.
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April 2021 by Connor Hancock
Employees expressed zero acknowledgment that there were customers in the store. When I asked questions, they acted as if my presence was an interruption of their phone use. Never once lifted their eyes from their phones.
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April 2021 by Piper C.
Extremely bad customer service. Not going back which is sad bc they have cute clothes.