-
April 2024 by D Bale
Trevor and the team were fantastic!
-
April 2024 by Rooster Terrier
Awesome Services
-
February 2024 by Rudy Martinez
The warehouse guy Paul’s a real D bag. I had a few Lugnuts fall off of my personal vehicle, and I stopped in to see if they would be able to help me tighten the rest of them just out of a friendly gesture His response was can’t help you you’re not a Penske customer Where has The help your neighbor, or someone in need turned so far away I asked if they had a wrench and I would do it myself again not a Penske customer I sure hope that guy never needs help in a situation I’d never rent Penske in my life because of that guy I have a trucking company. I would sure hate to have someone like him representing my outfit.
-
February 2024 by Kyle S
After bad experiences with uhaul and Home Depot trucks, Penske has always come through with the cleanest most reliable trucks at the most realistic prices. Thanks again
-
February 2024 by Red Truck Delivery
As a business owner, I value consistency, professionalism, dependability, and a good hearted attitude. Daniel and Kendall at this location exemplify all of these values. We ran into a quick steering issue with one of the trucks and they promptly handled the situation and got us in a new truck within 10 minutes. We feel empowered as a business because of Penske and they’ll be our sole source of business rentals moving forward. Thanks gentlemen! ?
-
November 2023 by David Hamel
They PENZKE DELIVER...The drop off was the BEST I have ever experienced in all 50 years of moving around!
-
June 2023 by Gregory Purchase
Very positive, and customer friendly, interaction with the staff. They answered my many questions and provided options within their control. The offer to add insurance was polite and informative but not pressured. Plus, the cost for a one way rental was 40% lower than the competition. I highly recommend Penske, especially this location.
-
October 2022 by Dan O'Connell
Went in ti have an electrical issue looked at in my road semi. On the road in 30 minutes, thank you
-
June 2022 by Robert Powell
I had a nightmare experience with renting a refrigerator truck for a church event. Just over two weeks prior to our event, I got word from a friend who found out that Penske would not be honoring a similar rental agreement; he only learned this when calling to confirm everything was setup. I called the location and, sure enough, got the same story; note that this was reserved months in advance, not a last minute request. Now I am left scrambling to find an alternative when most everything else has been rented. I cannot understand how the only way I found out the issue was to call the location myself and when I called I wasn't even given an apology, explanation or formal cancelation notice. When calling back to complain to the site manager, he did offer a pretty weak excuse but the damage has been done. Penske's web site says "At Penske Truck Rental, We're Dedicated to Customers and Focused on Quality". They certainly failed to meet that expectation in my situation and I will be looking to use Penske's competitors next time I need a rental.
-
May 2022 by Ragan Bledsoe
Tori with Penske is very professional. She answered all of me and my husbands questions and was a big help! Penske now has a loyal customer!
-
January 2022 by Mike Mic
This review is for tori at the Loveland Colorado location at 6310 Byrd dr for her professional, and customer service while making a booking tori was very happy to answer all of our questions help us with selecting the correct truck for our needs, my wife and I are veterans and are moving a good distance out of state and truly appreciate the promos and discounts Penske is able to provide along with a nice veteran discount I’m not one to leave 5* reviews for cooperations, this is truly the exception because of Tori’s help. We look forward to our reservation and picking up this monster of a truck!!! Again Tori’s professionalism and customer service was truly the best I’ve received from Penske and made this reservation completely worth it. Thank you again tori best wishes and health for 2022!!
-
September 2021 by Maranda Spillane
Fantastic customer service! Called them up and they had a truck ready for us in 20 mins. Fast and easy, they totally saved our day!!
-
August 2021 by Mike Dalrymple
I ♥️ Penske. Their prices are reasonable and the equipment is maintained in good condition. I had the pleasure of working with a recent transplant from NJ this morning (can't remember his name) but he already had the office dialed in and had me on my way in no time. Thanks!
-
August 2021 by Grant G
Once again Penske fails - Reserve a truck at the time it allowed me to, and show up 15 minutes early (4:45pm) only for the doors to be locked and the facility closed. Looks like they may have recently updated the hours but it’s not like this is a gas station pickup, it’s an actual Penske facility - could have called or emailed to say to come earlier as well but nothing. Call Penske, they say yeah your trucks there, sorry you can come tomorrow.
-
August 2021 by Kyra Harmston
This Penske was awesome! Uhal cancelled my truck 10 hours before my move and Matt at this location was extremely helpful and efficient. I will always use Penske for my future moves! The truck was easy to pick up and drop-off was also super easy. It made for a stress free move.
