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March 2023 by Abelardo Suniga
I CALL THE PH # on the screen, of safelite Ad.Turn out she was notA person. I call all .3 Safelite Ad locations to answer to a Recorded Menu. I was not able to discuss/talk to a person.All wanted a ton of infoThrough their menus,No access to a live Person. SAFELITE LOSTA PAYING CUSTOMER.
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May 2022 by Dildanus Maximus
This location hasn't been open for two years. Safelight should update their info with Google. The signage was removed from the building a few months ago and 3-5 people still show up every day ?♂️
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April 2022 by Colvin Blake
I had to come back a week later because of a crack in the new window. However, the tech that helped was very professional. Good service overall.
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June 2021 by Wendy Tobiska
The best business to go to for windshield repair and replacement. Excellent workmanship and office staff. Extremely satisfied. Safelight is my first choice!!
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March 2021 by JC P.
I took a large wrench through my windshield yesterday. Yes it was wild. I asumed the truck before me pinched it. I immediately made an appointment. I couldn't operate a commercial vehicle this way. I arrived at the store in Loveland this morning and the folks at this store didn't disappoint. Very professional, spotless place and user friendly. It looked very challenging due to impact. They showed me the damage upon removal of broken window and asured me they'd do their best. Well, ...they did. These guys are amazing. Thank you, thank you, thank you!
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February 2021 by Marc N.
I was very pleased with their repair and price for my 4Runner. We were visiting from California to drop our daughter off at CSU and we suffered a broken windshield in the Rockies on the I-70. I called our insurance company and they recommended Safelite. After filing a claim and talking to Safelite directly, Safelite was able to reduce the total cost by almost half of what my insurance was going to charge. With our high deductible, I would have been stuck with the full amount no matter what, so Safelite's price was AWESOME! The repair was really fast too!
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January 2021 by Ken Campbell
Website misinforms customers and quotes incorrect pricing.
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August 2020 by Chris Myers
They don't send you the address until an hour before your appointment. They didn't even apologize.
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July 2020 by Katie Lit
Shout out to Mac in the call center in Albuquerque... he showed a tremendous amount of patience with my family when a dust devil blew out a window on my parents car... while on vacation!
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July 2020 by Wes Brasher
I have used Safelite before, without issue, but this time the experience was bad enough to get me to write a negative review. I scheduled replacement of my windshield the first time for June 22. Safelite showed up with the wrong glass. They removed my windshield, further cracking it, then put it back in when they realized they had the wrong glass. Now the car is not usable. No big deal, rescheduled for June 25th. They show up June 25th but do not have all the seals needed to install new glass, so they reschedule for July 10th. Since I cannot use the car I asked for a quicker timeline and was scheduled for July 7th. Now I get a call that they still do not have the correct seals and cannot make it today, but they can come back Friday. All this time without the use of my car, or any sense of urgency to make things right. Absolutely horrible service, and seemingly no one there cares about the terrible experience or inconvenience they have caused me. I highly recommend using someone else, Anchor may be a better choice in Loveland area.
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July 2020 by Wes Brasher
I have used Safelite before, without issue, but this time the experience was bad enough to get me to write a negative review. I scheduled replacement of my windshield the first time for June 22. Safelite showed up with the wrong glass. They removed my windshield, further cracking it, then put it back in when they realized they had the wrong glass. Now the car is not usable. No big deal, rescheduled for June 25th. They show up June 25th but do not have all the seals need
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June 2020 by Matthew Uribe
Came to my location. Professional, friendly, and fast.
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March 2020 by Zane Greb
Extremely easy to setup. The Tech was awesome! He called and let me know what his timeline was looking like throughout the day. We weren't home so I left my truck unlocked. He did an incredible job and he even locked my truck up without me even asking. He was awesome and the whole experience situation went flawless
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February 2020 by Debra Detter
Very nice employees and the job was done very well and in a timely manner ??
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January 2020 by Kevin Wonder
Showed up a few minutes late but they were understanding. Had to fill 2 small cracks. Was a quick and painless process. Was out the door in less than 30 minutes.
