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March 2024 by K
Had a GREAT experience here. Technicians Will and Russell did a great job putting on my windshield. Was actually impressed because they reconfigured my cameras and did a better job than the manufacturer. Would definitely recommend. Quick service and friendly staff.
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March 2024 by driftwood315
Good product, ok service. Just don't ask the front desk how long it will take. Very offended and the tech will be combative.
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March 2024 by Brandon Smith
This shop is really good, but the overall Safelite experience is horrible, and I absolutely do not like it to the point I have gone elsewhere for my window replacement. I just want to speak to a person, the automated phone system is not good. Safelite people are amazing, so this phone system does not work in their favor, in my opinion.
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March 2024 by Cynthia Craig
This location is awesome. I got my windshield repaired at the end of January and it took less time that they originally told me, and then needed to come back for warranty work and they took care of me super quick! Their staff is very personable and friendly. I recommend everyone come here for their windshield repair work!
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February 2024 by Jody Atkinson-Hathaway
Windshield looks great.
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January 2024 by Shannon J Connolly
Over $800 to replace a front windshield in a Hyundai Kona???!!! Are you insane??? This is absolutely ridiculous. Price gouging at its finest.
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November 2023 by Amber Schneider
My SUV took a long time to calibrate. I had to sit for over 2 hours. But it looked great and was done well. All the staff was excellent while I waited.
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November 2023 by Rick Reeser
We took our car there with an appointment, and things went quite smoothly. We were out in about 40 minutes. They handled all of our insurance stuff.
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October 2023 by Zachary
BEWARE THE HIDDEN FEES. I went to go schedule a service here and had a coupon to use. I go to checkout, low and behold a magical fee shows up on checkout. $39.99 for window "recycle" fee. They "work to recycle" the glass, etc. Nice money grab there folks...Sorry I don't do business with people who hide behind fees like this. If there is a cost this significant (almost 15% of the purchase price), it SHOULD NOT BE HIDDEN. When I dispose of tires its a couple bucks and regulated by the state for a rubber tire... why the hell is this fee $40 for some auto glass and rubber/sealant for the window? Hard pass folks!! Already shopped elsewhere.
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October 2023 by Brian G
The employees were nice and were prompt to help, but I had a very very small rock chip in my windshield and the way safelite repairs these actually caused the entire windshield to crack. This isn’t the fault of the shop, but more so how safelite trains for these repairs. Call around to locally owned glass repair shops and ask if they do “ TWO person windshield replacements”. If they do that, then they more than likely take Pride in their work. (Not Safelite)
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September 2023 by Chris G.
Everyone is very nice, but I'd rather have rude and efficient vs nice and inept! Maybe inept is too harsh, but calling me an hour into my wait period (8a to noon) to say the glass was not available. Tried to reschedule and wanted to push out a week. That's typically not a big deal, but I'm traveling that week and the reason i chose Safelite was they would be out right away... Reason for ratting: 1. Appointment was confirmed the Friday before, over the weekend, and the morning of the appointment by Satellite.2. Safelite cancelled after waiting for an hour for them to arrive - took the morning off work on a very busy day3. Tried calling customer service and was hung up on the first attempt (don't believe it was on purpose). Called again and only option was the next week but I'm not available. 4. Manager called to confirm they would like me to call them back in 3 weeks if I've not found someone else.
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August 2023 by Orlando Ramirez
Came here for a replacement due to hail. Was extremely disappointed with the service I received. Not only did they damage my paint but also damaged trim components while trying to remove the glass. Also took over 4 hours, even after having an appointment. Sad to say, I’ll never come here again. Tech was rude and this overall service was horrible.
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August 2023 by Sonya Strahl Barela
Had a chip in my windshield and needed it fixed before it decided to spread. They made my appointment the next day. I showed up a little early, and Rongstad started and finished even before my appointment time. I totally recommend this place. So much easier to get it repaired before you have to replace the whole window.
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August 2023 by Tim Howlett
Both this shop (Fort Collins, CO) and our technician, Spencer, were great. Not too surprising as I’ve never had a bad experience with Safelite. Very friendly, professional and efficient from the first phone call to the completed repair. I can see why they’re the preferred providers for just about every major insurance company. They are easy to work with, their claims process is fast, simple and effortless. Their scheduling is fast and they are punctual with their appointments. Their techs are friendly, skilled and efficient. Furthermore, I’ve never had an issue with any repair they’ve done for us- from simple chip repairs to full glass replacement. Top notch service all the way.
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August 2023 by Tora W
Russell was outstanding from the very beginning! We randomly brought our SUV in for a (windshield chip) quote just in case the website quote wasn't 100%. He even checked our blades! Made appt online. Appt was friendly, fast & efficient! Cost a little more than others but well worth it! Can't speak to long-term quality but they guarantee their work. Need more businesses like this!
