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January 2024 by James Tyler
The manager and staff at the gun counter have absolutely no clue what they are doing. We order something and they cancle it without telling us, then we go there and they messed it up again to the point my credit card was charged and frozen 3x. So if we still want it we would have to place a 4rd order after waiting for a refund 3x. Mind you we have our ccw's and know what we are doing. Unfortunately we are just going to move on to a store that actually knows what the doing, especially at the gun counter. And it all starts with management and their bankers hours. They have a nice selection but dont know how to sell anything correctly. This was a horrible experience, and they could care less.
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January 2024 by Amy Blair
This store was clean and well organized.
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January 2024 by Jerry Gold
Very friendly staff in Loveland store ! Wide selection of most sporting goods- ammo &loading for rifles & pistols . 5 Star ⭐️
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January 2024 by Mr. James
Got set of binoculars they looked fine in store but once I got home it has a snow effect around the edges. My wife said the same thing. After reading returns I didn't see any reason I couldn't retire. The guy was nice but then some lady came over and said I couldn't return. I asked her what in the return policy said I couldn't. After 5 minutes of arguing they took the return but I'll not be buying anything else. Scheels will be my only go to.
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January 2024 by Melvin Verdeyen
Waited close to 20 minutes to look at a pair of sunglasses no one seems to work at this store. I'll spend my money somewhere else. I wouldn't have worried about yhe wait bit there was almost no other customers in the store at that time.
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January 2024 by David Bothell
Staff member was incredibly unpleasant when I asked a question
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January 2024 by Red Bushell
I regret ever buying anything from here. Up to several spam emails a day and I am never greeted when I walk in. Plus, their gun department moves as slow as pond water.
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January 2024 by Jason
This store really went downhill in the past few years. The management is HORRIBLE!!!!
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January 2024 by Bob Grizzly
Signed up for their "loyalty" program nearly 10 years ago and have given my phone number for every purchase made in store since without an issue. Finally decide to try to use my points today, and low and behold it was never set up properly by the store employee so I'm out of luck. I've spent thousands in this store and not one point, well I suppose the whole point is boost the clerks performance rating and to sell my info to scammers so they got what they wanted... but I won't be back nor will I sign up for another one of these club accounts with anyone else!
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January 2024 by Nicolas Camacho
Good site
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December 2023 by Amean Al-abij
Terrible customer service. I came here to buy a shotgun and the person at the desk dismissed me and was uninterested in helping. Scheels is just down the road.
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December 2023 by Otis Canard
Don't buy something there and expect it to work and, Forget returning it, cannot find an associate to return it!
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November 2023 by Josh Moore
This is the third time I've walked out of the checkout line because of only having one check out person who moves as slow as humanly possible with no sense of urgency. I will not be coming back. While I was waiting in line the phone rang the entire time and the cashier was getting all stressed out because nobody was answering it so that just tells me that nobody's interested in working there so I'm not interested in shopping
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November 2023 by Ethan Zeller
Terrible store experience, no one is working there. Impossible to get any assistance then when you get to check out there’s poor old ladies who are uninterested in helping people check out. Phones a ringing and line is long. I’ve had to walk out multiple times. It’s obvious store managers don’t care about the store or people working there. Don’t shop here, just order on Amazon!
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October 2023 by Evan Jones
Been shopping here since 2005 and always have a good experience. There are some really good deals to be had if you're patient and know what you're looking for.
