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March 2024 by Amber Duncan
Poor customer service. I was charged an extra fee to print on top of the cost of copies. I have printed from my USB at many other UPS locations and never had to pay that. If you can choose a different location, I would recommend you do.
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February 2024 by Matthew Oliver
This UPS store is wonderful! 10/10 experience every time I go in.
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February 2024 by G B
Used them all the time (for years).Always provided great service.
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February 2024 by Cheryl Olson
The UPS store is wonderful. The associates are extremely quick, patient, helpful, competent, friendly, and they know me by name. That is amazing. I appreciate them all.
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February 2024 by Shane Miller
The team here is very helpful. They helped me ship my items and get receipts for previous shipments easily. Thank you!
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February 2024 by Ronda Godwin
Kayla was so very nice while I was shipping UPS. We couldn't get the address matched, and she was very patient with me until I figured it out. Great price on shipping! Definitely will be back for all my shipping needs!
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January 2024 by Zack Torres
Speedy kind service even though they were very busy.
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January 2024 by B T
This is Loveland, CO. Loveland is full of Bluehairs and Meth Heads. Neither of which are capable of packaging or printing labels for their own items. That being said, can we figure out how speed up your checkout/drop off process so that 90% of the time I go in to your location, I'm not standing in a line looped around the store being sneezed on by 12 other people? All I want to do is drop off pre-paids and Amazon return (but, yes, I need a receipt). Thank you, good talk.
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January 2024 by Chris Webster
Consistently a negative experience. Staff is always rude.
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December 2023 by Jean Schuck
I don’t understand the comments about staff being rude. I’ve been going here for the last 5 years and have NEVER encountered a rude staff member. Maybe they were just having a bad day. It happens to all of us. They are friendly and service is quick. I use them for all of my Amazon returns.
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December 2023 by Renee
There was a bit of a line, actually two lines with Amazon returns, etc. and people were grumbling, but the workers were very professional and did their jobs well and in a timely manner!
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December 2023 by Loren Verville
Previously stopped shipping from here because the prices are a bit silly but I still drop off the rare Amazon return. Well, I try to. Today I was curtly told I can't drop off my items because the original packaging that the items came in was see through. I was told I needed to repackage them so I left. Wasted gas. Wasted time. Wasted packaging.The entire point of these drop offs is to reduce packaging cost and waste.
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October 2023 by Tess Webb
The clerk here was very apathetic, and bordered rude. I tried to make small talk but he never acknowledged I was even speaking to him and when we concluded our business, I told him, “Thank you, I hope you have a good day” and still not a word from him. I know he was not a mute because as I was turning to walk out he said something to a co-worker.
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October 2023 by Tisa
Erica has amazing customer service skills! This location has a very kind staff!
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October 2023 by Nicole deLambert
Team here has always been friendly, efficient and helpful.
