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March 2024 by April M
My official ballot was delivered to my neighbor.
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July 2023 by Jen P.
I was mailing an important document, and used priority mail and wanted a signature on the other end to make sure that the document made it safely to my daughter. Things got messed up on her end and I had misplaced the receipt showing the tracking number. J (one of the amazing employees at our small Mancos Post Office), was like a professional detective. She spent excessive time with me and we were able to track it down on our end here in CO, figure out where it was in CA, and had a great outcome. I am so grateful for our little post office where people are friends and truly care about their neighbors!!! J definitely went the extra step(s) for me and for our family!
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June 2023 by Brenna Spencer
So very tired of having packages that arrived in the morning the day before not being sorted or delivered. When you ask for assistance and offer the tracking number, they say no, then I must do another trip to town. I am not sure whether the poor service or the attitude of one employee is worse. This is unacceptable.
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June 2023 by Cathy B.
Adam and Ms. Postmaster: Thank you so much for making sure I got my package before I left town. I really appreciate your extra efforts. And your post office is the cleanest I've seen in a long time. What a great service, too, to offer a few hours of service on Saturdays.
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January 2023 by Erik N.
They are unable to perform the basic functions that the USPS says they can do. Mail never gets properly delivered to the correct address, boxes are "attempted" to be delivered but really never are. They lie about that. The customer diservice is always surley. They don't close mailboxes after they open them, and packages aren't delivered, they require you pick them up. Basically, they lazy. Do your job. You get gov't funding, you get paid, and you don't do your job.
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October 2022 by Anna Pierotti
Inside the post office and delivering packages has been really helpful and friendly.Mail delivery: Unfortunately just saw the mail carrier knock over two of my planters outside breaking one— she put them upright and had to have seen the pot debris. She must have assumed no one saw because most of my blinds were down at the time and I don’t have a Ring doorbell. As soon as I got outside she drove off quickly.Not upset that the planter broke, I can get a new one. But it would’ve been nice if she could’ve stopped and at least knocked on the door or left a note to let me know what happened instead of taking off.
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September 2022 by Tayler Hill
I order dog food online, specifically to save the trip of going to get it. But our mail carrier "doesn't have room in his vehicle" for the package, so we have to drive to Mancos to get it. We live closer to Dolores, work in Cortez, and rarely go to Mancos so we have to make a special trip. Then when I go to the office to pick it up, they give me a dolly and don't even offer to help load it in my vehicle. Also, Our carrier has left packages of ours on the side of the road, hanging out of our mailbox, all where people can easily see and steal them. Lately they've taken to putting them inside the storage cubby of our rv, which granted is out of the weather, but we have to search our property to find where they hid the package. Very frustrated and wish we could have a different office deliver to our address.
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September 2022 by Ericah Neely
Never got my package and someone answered and didn't seem like they worked there
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February 2022 by T Zign1
Always friendly and helpful staff.
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August 2020 by Ray Montoya
The new postmaster in this post is a total b. She is argumentative and has a attitude along with the new clerk. These are the typical lazy union workers and hard workers leave because of people like these 2. The USPS need to relieve both of their employment since they have a habit of losing mail.
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April 2020 by Larissa Daulton
They always fail to read my box number and put my mail in a different box. Please just read my box number and my name. I would greatly appreciate not spending all my time trying to figure out who’s box it’s in now.
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September 2019 by Nicolas Murray
The only representative in the store that doesn't deserve to be fired is one of the clerks the post master is rude and disrespectful she has an attitude all of the time and I
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July 2019 by Teri Stewart
Contacted post office after I received a text from Amazon that a package was delivered and it wasn’t where it said it was. The post office personnel were overly helpful, and located where the mailman had mis-delivered it. I had it within 24 hours. Friendly, customer service oriented for my experience!
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May 2019 by Emma P
Whoever delivers the mail from this location is lazy and incompetent. She has failed to deliver multiple packages without notice because of “not being able to drive†through the snow in my PLOWED driveway in her Jeep. When speaking to her about this she was incredible rude and unprofessional. Horrible service. I can't stand having my mail delivered through this usps location.
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April 2019 by Carolyn Johnson
Very fine service.
