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September 2023 by Tim Cantrell
Kroger has bought Safeway as of September 2023.The end of a very expensive union that drove prices up.Kroger will bring better prices and more affordable products.Kroger also owns its own organic dairies. ❤️Kroger gas stations have always been lower than Safeway who actually charges more so it can make sure the consumer actually lose their first 10 cents off per gallon on their first 100 dollars spent in Safeway.Safeway has been a totall rip off with their freezers constantly breaking down with milk often curdling before the expiration date to include cheese purchases going bad before their expiration as well due to the constant temperatures in their freezer being at the wrong Temps!Kroger brings a more honest trade!
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July 2023 by Lynnette Erickson
Veggie and fruit trays were minimal. Employees were very friendly ? whole watermelon ? & cantaloupe were few. This was on Monday, Day before the 4th.
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June 2023 by Big 'TRUTH' Wes
We love this store, but there is a little Mexican women that works in the deli who is very rude and seems to always have an attitude. We literally never want to deal with her! If CUSTOMER SERVICE isnt your thing, then why work in a GROCERY STORE??? SEEMS like every other employee is pleasent and respectful, and she's just like "whatever"!! Go work somewhere where you don't have to deal with CUSTOMER SERVICE! It's off putting and we will just avoid the deli when she's working. Other than that we love it!
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June 2023 by Jacob Naismith
The bathrooms were abhorrent, just disgusting and unusable. Otherwise a fairly regular experience, but there are just better options nearby.
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May 2023 by James Adams
Just wish they could get their shelves stocked a little better. But I know that's everywhere
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April 2023 by Ron Schultzel
Went to Safeway today in Monte Vista, Co. When we arrived we looked everywhere for a shopping cart. None were to be found. The store was not busy so I couldn't understand why there weren't any shopping carts. We asked a few people who worked there where the shopping carts were. We were told that the locals in Monte Vista take them home with them. Are you kidding? I couldn't believe it. Needless to say we won't be shopping there anymore.
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February 2023 by Bee
They were helpful an courteous. Thank you. We're shall return.
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December 2022 by Zay Rico
Ive come in to this Safeway location several times to get groceries, and to grab food from the Deli. Your employee Ivy Meade. She very awesome. She has great, customer service skills. She fast, precise, courteous, and respectful to her team, co-workers, and bosses and customers. I knew Ivy when she worked at Jack's in Del Norte. She plays by the rules. When she ran her register, she was fast ringing up and bagging all of her customers. She is very accurate with her change and she kept her draw balanced out. She would never allow people to purchase Cigarettes without proper identification. Multiple times she was screamed at and yelled at and she never gave in. When she was the produce manager she was constantly keeping her fruits and vegetables up date and fresh. She never kept anything expired on the floor. When she did the out door sells she had people in and out of that store so fast. That they would ask why arent her other coworkers the same way? This girl is a beast!! And you guys chose this right individual for safeway team. When I saw her start in the Deli for closing. She is great by herself, and she is as well awesome when she works with others. She's very helpful, and she quick. Getting customers what they want and sending them on there way. I would love to see more workers like Ivy. She puts a smile on faces, and knows how to turn your day around.Thank youZay Rico
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December 2022 by Onyx Perth
I make a trip to Alamosa once a week as a driver and like to stop here for different food choices. I'm a little disappointed in the deli because one night I stood there for way too long trying to get the attention of the clerk just to have ?her be kind of rude in telling me they were closed eve though there was a lot of hot food still sitting in the bins, which were more than likely just going to be thrown away. Other than that it's always been a good experience.
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December 2022 by Alan Lucero
Jacob the wannabe police is a very rude customer service representative and is someone whom should not be representing Kroger or the Safeway branch he has a very bad attitude I just me this idiot in May /22 right from the beginning since I moved back to Monte Vista he has Mas my shopping experience very uncomfortable I don't know him personally but for him to judge me from my appearance is wrong there have been times when I approached him politely and he has has had a very negative attitude and disrespectful demeanor toward me we've exchanged words a few times to the point where he has threatened me has far as saying if you come into my store I will have you arrested for shop lifting or trespassing I am a law abiding citizen and never been in trouble for either shoplifting or trespassing he has a big chip on his shoulder and his ability to judge people cause he works retail is an embarrassment to to Safeway and the retail community next time I encounter his rudeness I plan on filling harassment charges on him and the Safeway chain if the customer is always right why dose this dirt bag get away within form of rudness and harassment???? He is not above anybody who shop there and needs to be disaplinned to respect the customers and reluze his pay check comes from the customers I have posted on social media about my uncomfortable and rude experiences at the Monte Vista Safeway grocery store and have given the Alamosa Safeway props and 5 star rating cause they are very professional and dond have creeps like that Hispanic punk Jacobb harassing selected customers he is wrong for Safeway stores and would to see someone so rude removed from Safeway and would stop bashing Monte Vista Safeway when this horrible person is removed from working at the Monte Vista Safeway store and make it a pleasurable place to shop internationally of having this creep acting like your to stealing everything in your site I have worked my entire life and never stole even a 5cent pice of candy or ever used food stamps so please remove that judgemental creep Jacob and make Monte Vista Safeway a neighborhood friendly shopping experience again to be honest I prefer to go to Alamosa Safeway or Top Value unless it an emergency thank you for your time I really don't like that rude kid Jacobb.SincerelyAlan LuceroMonte Vista resident
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October 2022 by Annie Ideker
Love this location. Always a clean store and everyone is always super helpful.. I drive an extra 10miles to go to this one, over the alamosa store.
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October 2022 by Jennifer Tipton
The store was recently redone and looks good. Shelves stocked are a hit and miss. The employees here seem to hate their jobs. Not always helpful, have scowls on their faces, amd often do not have answers to questions or act very put out to help. I get it - people suck. Most have a way of taking the joy out of things, but customer service is about pleasantries and helping everyone the same regardless of how the last person acted. It is an OK place to go in a pinch, but I save my bigger shopping for Alamosa.
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October 2022 by Suzie Carrasco
Very small. Seems to need some updating. But it has really good help when I've needed it.
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September 2022 by Charles “Charlie” Criss
We bought a birthday cake from Monte Vista Safeway today. Man they did a smoking job on it. It is gorgeous, they did an outstanding all the way, from ordering it to a change I made the next day after ordering it. To the great service they provided when we picked it up. Their employees were the gold standard for customer service. Thank you very much for the great job. Second review of monte vista safeway. Went in there today for their t-bones on sale, they were out. I asked about them they immediately went cut my some very nice ones. Their customer service is outstanding at this store. I hope the people in the head office realize what standing employees they have at this store. Very seldom you see this level of service in the retail business today.Charlie and Shirley Criss
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July 2022 by Leslie Yowell
This is a fairly old and smaller Safeway. One week we visited and the whole meat case was empty. I guess it failed. As everything is now it is very expensive. $20 for a small beef chuck roast. Nice manager at check out helped with our coupons that were not working, which is a common problem.
