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November 2023 by Michael Henson
I've been using these guys for awhile. They are honest, fair, and fast. I can't recommend them enough. Everyone there is an expert in their craft. Allen, specifically has always been great to work with. If you're having car troubles, come to Scott's and you won't regret it.
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October 2023 by Karen Hennig
5 stars for incredible customer service on my Kia van!! When I had ongoing issues with my van, they worked hard to resolve it and went above and beyond the call of duty providing great service at a great price. Definitely recommend!
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October 2023 by Ralph Hickman
Towing a car from Ohio with motorhome, had major brake problems on the car. Scott's fit us in same day. Did excellent work at a fair price. If I lived in Montrose CO, they would service all my vehicles.
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October 2023 by Ashley Lawson
Absolutely incredible service. By far the most personal service I've experienced at any shop. They were able to look at my car almost immediately when I called, diagnosed a number of things quickly, and even stayed late the last day to get one last part in and get me back on the road, which was way above and beyond and I didn't even expect. My car is my home right now and they helped me get around town in the meantime too! I couldn't thank them enough for so much help. Thank you Austin, Allen, and everyone else there :)
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October 2023 by Jenny Quattlebaum
We had the best experience at Scott’s Montrose Auto Repair. The facility was extremely clean and comfortable. The staff was top notch, friendly, and honest. They fixed our tire and saved our family vacation. We were beyond pleased with their services. I highly recommend Scott’s.Service: Tires
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October 2023 by Danelle Hughes Norman
I had a lot of maintenance to do on my car, and always appreciate the quality of work that Scott's provides. While the total of my bill was $1763.46, I was charged and additional $158.71 for "shop supplies." I asked about it, and they said it was a general percentage rate added to a total to cover random items like "zip ties and paper towels." My car was in the shop for a day. I wonder how many zip ties and paper towels were actually used.Services: General repairs & maintenance
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October 2023 by Kristi Munilla
This was the best experience a client could have. The guys here made a bad experience an awesome one!! So professional and willing to take care of me. Cannot say enough about the team here. Brian and Austin are the best. I would literally drive the 2.5 hours for them to be my regular mechanics bc of these guys!!
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September 2023 by Charles W.
I had an air leak in my tire. Austin, the service manager got my vehicle into a bay right away and the leak was fixed within 20 minutes. The waiting room was clean and air-conditioned and the Wi-Fi worked. There was no charge. I highly recommend Scott's Montrose auto.
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September 2023 by Cay M.
did an amazing job looking at our lincoln navigator. 10/10 recommend. looked at it way earlier than they said and got us all the info we needed. super helpful.
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September 2023 by TONY HOAG
We went to Scott’s when we were concerned with our brakes on our 2009 Ford Escape.They told us they would look at our brakes for $80. We hesitated, but decided to have them check the brakes.Their conclusion was we had frozen calipers on both front brakes and it would cost $1400 for them to replace the pads, rotors and calipers.We thought cost was too much so we took our vehicle to another shop. Jeremy at Es automotive removed the tires, looked at the brakes, drove the car to test the brakes. He found the brakes to be in good condition with 50% of the pads left and the calipers functioning normally.We were quite happy to hear we didn’t have to replace the brakes but thought we should be careful and be aware of how the vehicle brakes handle various conditions. Two weeks of driving on different surfaces and speeds and no problems with the brakes.I thought Scott’s must have made a mistake so I approached them in their shop. I asked for a refund of the brake analysis as there was no problem with the calipers as they stated. They offered an oil change.I decided to leave it to them to call me when the manager got back in. No call, no follow up, no satisfaction with Scott’s.As another fact, while I was in their shop I overheard them tell another client they needed new brakes and the cost was $1400. Coincidence or common practice?I’m left with the impression that Scott’s will tell you have a problem with your vehicle even if that is not true. I gave them a chance to apologize that a mistake was made and a refund issued,Service: Brakes
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September 2023 by Sophie Seward
Scott’s automotive in Montrose was a life saver after my car broke down outside of Telluride on vacation. The staff was very accommodating and drove me to the airport so I could make it back to work. The auto repair was thorough and timely. Austin gave us wonderful customer service. I am extremely thankful for the team at Scott’s automotive. I will be using this business for my car repairs in the future!
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August 2023 by Staz M
I have been coming to Scott’s for my vehicle care for around 9 months now. In this time they have managed to gain my trust (which is not the easiest thing to do). I can trust them to give me honest insight about my vehicle which has helped me decisions about the repairs and maintenance to do now. This has allowed me to plan for future maintenance, so that I can budget for those bigger ticket items. This is the first vehicle care shop that I have ever recommended to anyone.And I would be remiss if I failed to mention that their staff is extremely pleasant to work with.
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August 2023 by Linda Poole
Scott’s is an outstanding vehicle care center!!! The price is reasonable and the service is above reproach. Austin and the entire staff were professional and very personable!!! They explained everything that they were doing and never tried to sell something that wasn’t needed. A great inspection of the car and honest appraisal of the vehicle. Austin made it obvious the this business puts the customer first!!! I will not go anywhere else!!!
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August 2023 by Yvonne McChesney
They do the best job, better than the last time we had it serviced. We had our brakes and rotors replaced and let us know of the status of the rest of my vehicle no additional charge ( with pictures). I’ll always use Scott’s. Thanks Guys!!Service: Brakes
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August 2023 by Rick Poole
Austin and the entire staff are excellent!! They didn’t try and sell us anything we didn’t need. What they did to or vehicle was done in a timely manner and perfectly!!! The customer is their first priority!!! Thanks again Austin for taking good care of us!!!! When we need anything done on our vehicle it will be Scott’s that does the work!!!
