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July 2023 by Weston Frisk
Excellent experience all around. The customer service, specifically Lisa at the front desk, is the best I’ve experienced in years. Uhaul as a company could learn a lot from Lisa.
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January 2023 by Daniel Romahn
Awesome experience. Had a unit for 4 months, no complaints!
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October 2022 by Frank S.
accessible clean safe good communication quick move in and move out recommend Ok done
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May 2022 by Franklin R.
Terrible service.A. No internet services to book, nothing but cash. The counter person assigned me 4 storage units in 24 hrs, couldn't figure out what was open to rent.couldnt draft contract before I left. 2 weeks go by, then moving day.. found out they were rented by someone else. No staff on weekend. I asked for a termination of contract. Refunded 39.00. Out of 120.00 and cost me 3 days work and no storage. Terrible service
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April 2022 by Terry Ayer
Easy access and was clean inside storage unit.
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October 2021 by Yevette Brownfield
It's a secure facility
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September 2021 by Brandon Oney
Went through Colorado Self Storage for a U-haul and would have gotten a storage unit but they were sold out. Had to keep the truck for an extra day and the ladies working made it an awesome experience for my fiancee and I.
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September 2021 by Ray Fry
NICE PEOPLE WELCOME ME
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August 2021 by Timothy Pruitt
Good customer service, very clean and secure.
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June 2021 by Nicole Moran
We dropped off our U Haul here when moving up from Arizona and that was a good experience. However, my mom who is 78 years old and on a tight budget, rented a temporary 10x10 storage unit from here for us before we arrived. We ended up not using it so my mom called to cancel and asked if she could get a pro-rated refund back and they said no. When I heard this, I called them back a few hours later and said since we didn't want to cancel if they cannot give a refund. They informed me they had already rented it. I responded that since they already rented it, then they could give my mom a refund but they refused. I have put in a message to have a manager call me but have not heard back from anyone yet. What ever happened to just doing what is right? If this situation is amended I will happily take down this review. At this point, I do not recommend Colorado Self Storage.
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June 2021 by Eric T.
Update #2: I hate leaving a bad review for a business but I'm going to have to update my review for Colorado Self Storage and U-Haul from 4 stars back down to 1 star. I received an email from the manager of about my review. Usually if a manager is reaching out regarding a customer concern, they are doing so to get more information and to try to make things right. Instead, after reading the manager's email, I felt the manager was saying that this was somehow my fault and that my concerns were not valid. I also really didn't appreciate her using capital letters in her email to emphasize her points. Update #1: I am updating my review from 1 star to 4 stars. U-Haul reached out and offered a $50 credit. I felt that was fair and I am willing to use them again.
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June 2021 by Jeri-Ann McCauley
smooth moving experience. The gal at the counter was a gem. she was so patient and thorough with us and knew just what we needed to get the job done. She was very kind and personable.I'm sorry I did not get her name. We were there at 9am to pick up a van and she had us on our way in no time.She was a delight. She had short dark hair. Please thank her for us! ?
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May 2021 by Hi Hi
Excellent staff, highly recommended
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December 2020 by Raymond Johnson
Had dropped a debit card there another occupant found it and returned it...great community
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December 2020 by Some Guy
Very kind staff
