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February 2024 by Yvonne Mather
Trying to contact someone regarding grooming is next to impossible. I have left messages for call back over the last 6 months. They have never answered the phone or returned my call.
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February 2024 by Tera Woodhull
Friendly and informative
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February 2024 by Shyenne Brown
Staff is friendly, The store is always in a unboxing mode. Boxes everywhere, down isle's, anyway they have my dog food and bathroom.
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February 2024 by Sara Ballantyne
I absolutely love the fact that I can use my big plastic tub over and over again to refill our kitty litter. I despise single use plastic. Plus friendly, helpful employees
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February 2024 by Valerie LaVoie
This store is so chaotic. I used to go 2-3 times per month for dog food and every time the store is a mess. There are always, every time without fail, dozens of pallets stacked high with in stocked merchandise and blocking the isles. You can barely move a cart around. I’ve started going to murdochs for pet food because this Petco is stressful even to walk into.
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January 2024 by cannon phillips
This store has been a mess for 4 months..
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January 2024 by Lorenzo Mtnsheep
Great Pet store, for all your pets needs.
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January 2024 by Steven Ellis
Nice store with friendly staff and I found the items I wanted in a short amount of time. The check out was very quick and convenient.
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January 2024 by Aaron Thrasher
Visited recently to pick up some supplies for a new pet and its your standard-issue Petco. The cashier was very friendly but we learned that the entire staff has covid and the manager has "walking pneumonia" but forced all their employees to work anyways. Everyone was coughing and generally miserable. Management should not force sick people to work. Poorly run and managed, sad if this is how they treat their employees, they deserve better.
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December 2023 by Nerd Wall
I havent even gone in the store yet but when I called I got amazing service the associate was kind and very polite im excited to go in and shop!
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December 2023 by S Gies
I drove an hour to this store to get supplies for my new puppy. I was shocked when I walked in the store. There is merchandise everywhere. A lot scattered all over the floor. The shelves empty, pallets full of merchandise all over the sales floor. I could not even get to some of the items to look at them. Unfortunately, they did not even have half the stuff I was looking for. Common items that are found in every other petco. My mother was with me. She has worked in retail for 30 years. She was in shock over the sales floor. The lady that checked me out asked if I found everything I was looking for, I said no and asked her what happened to the store. She just said we are doing the best we can. I don’t know what else to say, other than I was really disappointed. I can’t imagine being an employee and working in that mess. It has to be so frustrating.
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December 2023 by Laurie Ware
Grooming department overbooked their day and cancelled my appointment for my 2 rescue dogs!!!! i had booked my appoint a very long time in advance, they canceled it the day i was to bring them in. Manager Heather and Groomer Lexi have issues with sweet Rescue dogs!!!!! Gave lame excuses why they couldnt groom, stating that i booked them wrong online. Horrifing! i have 5 dogs my real groomer couldnt get them in. I feel they were rude and made up excuses to not groom them. they over booked their day, and my dogs took the hit. will NEVER go to petco grooming ever again! If they were going to weasel out of grooming they could have at least given me time to find someone else before christmas. AWFUL!Laurie Ware
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November 2023 by Hayley Gilbert
I'm not a huge fan of big box pet store corporations, but the staff at this Petco are very friendly and approachable. Honestly better than PetSmart in my opinion. However I do wish that they will clean their bathrooms better, because the last couple of times I was there there was toilet paper on the floor and it was dusty. I get that the store is old, but it should still be cleaned. The animals sold here are decently cared for. I got a budgie parakeet from them named Marley and he's my buddy. Hopefully he lives with me as a companion for the entirety of his lifespan.
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November 2023 by Molly Helken
One star is too generous considering the patronizing manager. He has the store looking like trash, boxes and crates and unopened product all over, and then cries because he only has 6 staff members? ? Sounds to me like everyone needs to pitch in and stock. Feeding people lines of bull just to deflect from being lazy and not taking accountability for failure to accomplish tasks.
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September 2023 by Kenn Johnson
The Aquatics associate was very energetic and helpful. Treated each customer like he’s known them. It was a pleasant experience
