-
January 2024 by Valerie Dale
During our visit to the area, we stopped here to get our Jeep back up to par after traveling those wet slushy roads. For $10.00 we got the basic wash. We were not disappointed at all as the facility was working in top notch shape upon visit. We received excellent customer service at entry and received a lollipop (he knew my husband was a dumdum...lol:)and cleaning tissues. We will return to this wash when next in the area. Thank you to all and have a blessed New Year!
-
January 2024 by Courtney Harris
Terrible customer service. Do not sign up for the fast pass. I went online and followed all instructions, and they still continued to charge my credit card the highest price for an additional two months. I finally just canceled, because I don’t want to support a business that scams people out of money.
-
October 2023 by Susan Koch
Have to go though twice just to get a meh kinda wash. Bought monthly plan and came home to cancel and it just keeps saying it wasn’t filled out completely and was unable to cancel. I’ll have to keep trying or go back to have a manager cancel. I’m not a fan of any business when you use it and are not satisfied and they can’t say sorry, the manager in montrose gave me the line most people are satisfied with one wash. How does that help me? If you have to drive through twice each visit just make sure you have plenty of time. One does not seem to get it done and my car was not very dirty, no dirt roads etc…
-
October 2023 by Sue K.
I had to go through twice just get a meh kind of wash. Expensive for what you get.I bought a monthly pass so when I was speaking to the manager he pointed out again and again how I have unlimited washes so what am I complainin? but who wants to go through two to three times just to get you car clean. I don't live on a dirt road, I hadn't went four wheeling. My car wasn't very dirty to begin with.
-
September 2023 by Clifton Oram
Was visiting Montrose for business. A couple of storms went through that dirtied up my new to me truck that has an impeccable paint job. After going through their automatic wash I came out the other side after the blowers with a completely wet vehicle. I pulled into the vacuum area to use the air hose to try to dry off my truck. As I was going around trying to use their nearly useless air hoses that didn’t have nozzles on them I found scratches all over the paint on my truck that weren’t there before I went through. This wash completely messed up my pristine paint job. If you like the finish on your vehicle DO NOT take it to this wash.
-
September 2023 by shon wims
Velocity is such a great deal and nice help, and good strong vacuums most of the time! Great place. Both of my cars are on the monthly subscription. Thank you Velocity!
-
August 2023 by Ashley W.
Not a fan. This car wash does not clean the car and it damages the car instead, scratches, dents the works! It needs a whole new system and man driers that actually dry your car would be nice to! Save your $20 and go elsewhere! Take 5 in Grand Junction is probably the best wash I've ever had! They should take into consideration what a good drive through wash and dry is from Take 5....sad there opening a new location in town before fixing this one.
-
August 2023 by Thomas Wiggers
Good car wash but tends to be hard on front license plates. I’ve had it either pull two off entirely or bend them. Here in Colorado we’re required to have front plates so I’m not sure what they have out of adjustment. Have also had it “swirl” the paint finish when I went there once and was their first customer of the morning. I’m assuming the brushes were not adequately “wet” as I was the first in for the day. I won’t be taking my new truck there until the paint has aged at least a year.
-
August 2023 by Teresa Audesirk
Living on a dirt road, it's great to be able to pay a monthly fee and drive through whenever we feel like it. The staff is very friendly and helpful and make sure the car is clean starting before it even enters the wash.
-
August 2023 by John Distel
Don’t get into an accident there, they will not help you out in any way. Even when it’s not their fault or yours. They will not help the insurance or anyone with determining liability.A guy in front of my wife stepped on his brakes several times, causing her to hit him. He did major damage to our truck and Velocity refused to give the footage showing he screwed up. So now I have to pay for the damage out of my own pocket. I canceled my account with them. Their chicken sh!+$
-
July 2023 by Nancy A
If given the option, there would be no stars highlighted on this review. This organization is not in compliance with the CO Statue with respect to auto renewals on their "Pass system". They have lost a customer. I'll take my business elsewhere moving forward.The quality of the washes is horrible. Bugs and such are not removed. Wheels are not cleaned. There is no interior cleaning offered except for perceived "free vacuum" use.A low budget operation, sadly for the community.
-
July 2023 by Roxy Beaudet
Great service. Cleaned our car up very nicely. Very good value!
-
June 2023 by Maggie Peterson
The fact that they have employees standing by the machines who's purpose is to try to up-sell you on the car wash, who don't know when to stop trying to up-sell you, has made me stop going there altogether. It is extremely annoying to me and the fact that they then use the machine to compete the order when I could have just done it myself is super off-putting. Maybe some people enjoy the harassing but I do not.
-
May 2023 by Bryan Malek
If you have a luxury vehicle do not go here I have a Mercedes Benz it scratched my left side mirror and broke my emblem off. I asked the guy if I can go through with a Emblem on my car he said yes..The staff there didn't care Save your money and wash it yourself so your property does not get damaged. Plus that wash doesn't work and clean the car all the way properly I had to go back and rewash it by hand myself.20$ car wash cost me 500$. Thanks Velocity car wash
-
May 2023 by Logan Eye
Pretty sweet car wash. Helpful staff and nice amenities. They do free vacuum and air. Also they have a special mat cleaner. All in all, my favorite place in town.
