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January 2024 by Jim Adams
First, service writer was polite but could not answer any technical questions. No knowledge. I needed one sensor tested and replaced if necessary. She could not give me an estimate without checking with a technician. Eventually produced an estimate in pdf form, via textmessaging. Also produced an estimate, of over $3000 for results of a total vehicle inspection and thing that may need to be addressed. I did not ask for a total inspection. And I can replace my own shock absorbers, thank you very much.Will go to non Corp shops in the future.Service writers with zero technical knowledge of motor vehicles should NOT be service writers.
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January 2024 by willie sanchez
My experience was awesome. Got me where I needed to be on price and everything else was smooth and easy. I will buy from them again when I'm ready for another vehicle
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January 2024 by Catharine Gates
My visit to Turner Toyota was the best. I arrived for an all points checkup and expected to be there an hour. I have a 24 year old car and was expecting a long list of things that needed to be done. I don’t think I was there more than 15/20 minutes and my car got a clean bill of health. On top of that good news they didn’t even charge me!
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January 2024 by Cheryl Reeves
Todd was great to work with. He was able to get my car in next day for a service. He was friendly and professional. He made me aware of what my car needed, what was covered and what was not. My car was serviced in a very timely manner.The waiting room was clean and comfortable.
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January 2024 by A Bogart
Always a pleasant experience. Brooke is always ready to greet you with a smile and make sure that you have all your questions . They get you in on time communicate along the way. Let you know as soon as things are done. Pricing is upfront and honest.
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December 2023 by Dennis Rhodes
Here we are again! I just purchased my third vehicle from Turner and it really was a great experience. Daniel is our go to guy and he really makes the experience great. He is the most honest and quite frankly best sales person I have interacted with. Thanks for all the help Daniel, you rock! If you need a new whip, stop by Turner and ask for Daniel, he will get you in a great new car.
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November 2023 by Whitney Sherouse
The best car buying experience I’ve had! They accommodated me with 2 children and made us all feel very comfortable. The entire process took 4 hours and I drove home with a new car with less than perfect credit
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November 2023 by Bobby Bailey
Thank you for great friendly service and helping me to get back on the road so we could enjoy hunting without worrying about my truck. David was a great guy and got my truck parts and kept me updated! Everyone I met there was friendly and helpful! I know God sent me to the right place to get my truck fixed and I pray he will bless each one of you that was friendly and helpful to me and my best friend Ken! Will keep y’all in my prayers and prayer the next hunter that needs help with his vehicle God will send him to your dealership! Thanks Bob and Ken
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November 2023 by Steve Bailey
SUPER guest service!! Every person I dealt with was a credit to the company. If I was still in business I'd be willing to hire any of them. Mike was attentive, reachable and interested in my situation. The price was totally acceptable and the transaction was completely delightful. Thanks.
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October 2023 by Kimberly Hughes
Ask for Ed Walker! We just bought our second car from Ed and couldn't be happier. They bought my Audi at a competitive price and then financed a new 4 Runner Limited all within a few hours. The whole process went smoothly and we actually had fun while doing it. We went back to add running boards and a couple more extras and the service department was also a breeze. Thanks Ed and team. Ya'll are the best.
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October 2023 by Larry Meihsner
We had a great experience with Turner Toyota's service department while traveling from out of state. They were very accommodating and fit us in for a repair of a loose heat shield that let us continue on our travels, and made the repair free of charge. The staff was professional and friendly and the wait area was clean and comfortable. They even sent us on our way with complimentary water.
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October 2023 by Patrick Vick
Complete joke, don’t waste your time with their service department. Payed for services never preformed. At 60k service they checked everything good to come home and find battery acid leaking all over engine bay and frame. Broken and missing bolts off skid plate. Oil not changed. I’ll never be back
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October 2023 by Stanna Stephens
I am very impressed with the staff. Jesse in parts was extremely helpful. When my part arrived installation was completed by maintenance. The staff's willingness to help asap was very impressive. Even the cashier was impressive. Overall willingness to help and friendliness was outstanding!!
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October 2023 by Donna McMahon
It was my first visit. They have a comfortable waiting area as I was there for 3 hrs. I had my work with me. This was not a problem. The “new to me” vehicle was treated well and the communication on its status was always available. I will return to Turner for service. Everyone was friendly and polite.
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October 2023 by Mark Mcintire
Loved our Sales Consultant. Amber was wonderful to work with. Overall the process was easy. Finance guy tried to high pressure us into buying extended warranties and use their financing—-that got really old. Minus that we really enjoyed the experience and would definitely go back.
