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January 2024 by Judith Mather
I appreciate the courteous and knowledgeable staff at the UPS Store in Montrose. They handle the high volume of customers with smiling faces and fast service. We often have our packages delivered to the store rather than to our home as it is such a convenient stop to make and we enjoy seeing the friendly staff!
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November 2023 by Jason Wiszynski
Quick and easy for return dropoffs
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November 2023 by Terry Ayer
Quick, efficient, and friendly place. Have been there several times. Always treated well.
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September 2023 by Heidi Johnson
The price for a box I didn't know I needed was way over priced.
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September 2023 by Randy
Excellent in all facets of customer service.
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August 2023 by Patricia Romero
The team of employees at The UPS Store in Montrose, CO at 236 S. 3rd St is wonderful! Laura, Dinesh snd Desiree are helpful, kind, patient and friendly. I went in with many returns that needed packaging, return codes, special handling, etc, the kind of transactions that would make some people roll their eyes. Instead I encountered very helpful employees, willing to make it easier for me. Thank you so much!!!! I appreciate your kind and prompt help!Patricia R
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August 2023 by Jacqueline Weesner
They always make the shipping process so much easier!! Thank you!
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May 2023 by Jill F.
Exceptional service was provided to me in a great time of stress. They took over the step by step procedures I needed to accomplish to complete what was a complicated process for me. I highly recommend this business!
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February 2023 by Stephen Edison
They charged me $14 for a 3” piece of tape and a “packing service” — I.e., attaching said tape to the box. Jerks
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December 2022 by Just Kendra
I'm definitely glad we have one here. It makes for fast and hassel free returns of virtually anything, cell phones, Amazon orders, you name it. They have everything to meet a variety of shipping needs.
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December 2022 by Douglas Mason
Incredibly expensive for ground transportation of small package weighing 12 lbs. $96 for shipment to Louisiana. Some of the staff is not very knowledgible.
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October 2022 by Delaney B
2 packages in 2 days getting delivered a day early?? You guys are awesome.
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October 2022 by Terciel 4575
Friendly staff, but...... I shipped a thousand dollar computer to Illinois From here. Arrived with a Non functioning Motherboard, the Desktop was tested before shipping, and Packaged with form fitted Styrofoam straight from the factory that produced the Case. I had to pay extra for re packaging because they didn't like the Box for whatever reason. a Ram stick was Knocked out of its Port on the Motherboard, so they must have dropped the box really hard for that to happen* its really hard to do that* They are throwing me through a loop to get the Components replaced through Insurance. wanting Photos of a Motherboard that will not have Any Visible damage. *Capacitors on the board are probably damaged from a drop or some sort of damage to some Pins from the shock* Iv already Spent enough money having the computer Inspected by a Shop, and then they want 320$ to replace the board. Iv already spent Enough Time and Energy on The Ups Store at this Point. Ill just do my Shipping through the USPS from now on. Definitely don't go here if you are shipping anything that fragile, no matter how well its Packaged I guess they can break it. If I spent Anymore Money at this Point Id have basically replaced the computer with shipping, replacing the motherboard, and Inspection fees. *my time dealing with the situation* 160$ to ship with ground shipping by the way*
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August 2022 by David Hill
Excellent customer service. Concerned and professional staff. Dinesh was very helpful and did everything necessary for the safe shipment of a very fragile 180 pounds of fine art. Responded promptly to multiple questions and concern. I highly recommend this business and would use them again.
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August 2022 by Jim Armstrong
Dinesh and the rest of the team are great! Excellent customer service. I highly recommend the Montrose UPS Store!
