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November 2023 by Aaron Brown
I’m reviewing the other reviews that keep saying this is a gas station this is pilot travel center aka truck stop aka diesel and gas this isn’t a gas station it’s a travel plaza that sells gas. I really wish truckers would stop calling them gas stations. Low water pressure in showers is enough to stay away from this location
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November 2023 by Savanaah Moreno
David and Niel amazing customer service the others we're great too but these 2 made this stop memorable clean bathrooms, shower rooms all around prestigious. Highly recommend coming here first time here and I will be coming back
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November 2023 by S John
Chaotic parking lot !! I spent $17 for reserved parking spot , I called the front desk there are 2 trucks in front of reserved parking area , she just ignored ! , hard to back in during the dark , small , tight , narrow yard !!!Too many reserved parking area which hard to park especially when there are trucks parking in front of it .I will not spend around $ 1000 every week for diesel in this Pilot , monument. I asked the company to cut fueling list with this pilot . Love's truck stop has better services for drivers !! VERY BAD MANAGEMENT !
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November 2023 by iCruiseR6
Some of the cheapest gas prices around...as a lure?I have had my credit card stolen twice from this pilot in the last month. Both times they charged my card $150+ immediately after getting gas there. The second card it happened on i had just gotten that card and had only used it there at the pilot, and through the app! Not even at the pump, so it wasnt a skimmer. Makes me think its a bad employee or the owner themselves
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September 2023 by ehsan saheem
This is goes out to Pam. I was parked in a tow away zone like 20 other trucks because there was no spots left. Not even reserved. I was woken up by Pam and her goons. The guy I first spoke to, I asked nicely to please let me stay. I want blocking anyone and everyone else was also parked in no parking zoens but we're not in the way of anyone. Pam came and said no I had to go, everyone was getting asked to move. I asked her to have a heart I have no place else to go. Her response " Nope, you gotta move" with attitude. I received the attitude and gave it right back to her. Another driver came asked if he need to move because he was in the no parking zone, Pam said no just get close to the edge. I then called her out for lying and saying that everyone had to go. So I said fine I won't live till you live everyone else it's not fair to us drivers. We're tired and mostly out of time have a heart. So could careless then proceeds to call the police and say I'm "being hostile". Ive never met a real life Karen till I met you Pam. Your a miserable heartless woman and I feel sorry for you. And here's some photos just to show every other truck parked in a tow away zone but were not asked to move
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September 2023 by Briana Edwards
I thought truck stops were supposed to cater to professional drivers? I’m a pilot car, I was passing thru on the way to a job and I was told I had to pay $7.20something (plus tax) to park out front. My other options were be gone before 6am or get towed.I understand a lot of truck stops have a problem with people living in the parking lot and whatnot, but I’m in a work vehicle and was going to eat and shower and spend money there. But when I was told I had to pay to park there I went elsewhere.The lady/MOD I spoke to about it was actually kind of rude to me too.Walked thru the Arby’s that same night, and it was filthy and understaffed. Definitely not stopping there again, and have told other pilot cars and our truck drivers not to either.
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July 2023 by Roberto Bello Perez
disrespect to the customer or is it normal. It had never happened to me anywhere in the United States after buying several items and paying for them they did not give me a bag and when I asked for it they charged me an extra 11 cents.
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June 2023 by Robert Roach
It's a pretty decent Pilot compared to some across the country. They have plenty of food options. They have their own food that they keep out regularly and they have an Arby's. They also have several beverage options. It was very clean and the people were friendly although the water pressure in the shower (shower #4) wasn't great at all, it was spacious and clean though. It was the middle of the day and I had to wait a little over an hour for a shower because they only have 5 showers. Parking is kinda tight. They have about 100 spaces in which 25 is reserved. Stays pretty full throughout the day, you might find a spare one open. After dark don't even try! Plenty of diesel islands. Overall not a bad truck stop for a 10 or 34 (I did a 34 here)!!!
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June 2023 by Kevin Alves
This is a nice Pilot it's new and has all the amenities you need. Everything is clean and all the people working here are friendly and helpful. My only complaint would be that no matter the time of day or how busy it is, there's always a long wait for a shower.
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June 2023 by Chris Mayclin
Well, I usually have no issues with this place. So, I decided to come here to do my laundry. It won't take my PFJ card, like other locations do. It recognizes the card and says it'll use my points, but then the transaction fails and gives no reason. Same result on every machine.I guess the breakfast platter "and a couple biscuits" as I requested just wasn't an available option. I didn't notice what he charged me for, but he gave me the breakfast platter and one biscuit. Then, acted like he'd done me a favor due to the inconvenience with the laundry machines.
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April 2023 by Thadwick Webb
Nice big gas station. Clean quick and efficient. Large clean restrooms. Wheelchair accessible climate controlled. Sooo ya, next time yer inclined to go hang out at a gas station/ store I recommend you go ahead and chill here.
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April 2023 by Thadwick Smith
Nice big gas station. Clean quick and efficient. Large clean restrooms. Wheelchair accessible climate controlled. Sooo ya, next time yer inclined to go hang out at a gas station/ store I recommend you go ahead and chill here.
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April 2023 by Marc Baluch
Standard procedure here is for the person working a register and handling cash to also serve food without washing their hands or putting on gloves.How does this place pass any inspection.I gave 2 stars because the Arby's was very good.
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April 2023 by Sean Kills (Sean-Bo)
Shower was Luke warm at best, praying for flushing toilets for it to get temp up. politely told the manager Nikki I think her name was, (she had black shirt working April 1st at around 6:30pm) that I'd like a refund and she raised her voice saying "you took a shower didn't you?" yes that's because I'm not putting on dirty clothes to come out and complain. Her bf was there and threatened me when I raised my voice back at her. all she had to do was put a shower back on my card which I had to call cooperate to do. She wasn't supposed to have her b.f at work, so she'll have fun finding a new job...
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February 2023 by Ebony A.
The shower could have been cleaned better. The water pressure was strong but the water didn't get the very hot. The cashier workers are very rude. I don't recommend stopping here unless you have to.
