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September 2021 by Jessica Cerise
I was so impressed with the service! A+++++
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March 2021 by Darwin K.
Jim came to our hotel and fixed an idler pulley on our car on Sunday. Quick and timely.
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August 2020 by Sandi Weaver
Good place to rent Uhaul locally. Jimmy is very helpful and goes out of his way to help you.
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July 2019 by D Springall
5 star service, from beginning to end! On a cross-USA road trip, our Mazda MPV blew a water pump and we managed to get off the highway and into New Castle where we were connected with Jim at New Castle Garage. He and his team were able to assist us right away, diagnosing the problem and obtaining parts on not one but two occasions in the same day (Jim taking an extra trip to pick up the pump in neighbouring Glenwood Springs), all while still helping their other customers. They were very helpful with assisting us in finding accommodation while there overnight, and we were back on the road the next morning. Big thanks!
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October 2017 by Mike Coff
Fair and honest. Highly recommend!
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July 2017 by Emily Brock
Absolutely wonderful service and friendly people. We'd broken down and managed to make it there and we received the friendliest and quickest service. If you're in need of help and can make it there from I70, go talk to them!
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February 2017 by Bruce Lewis
Returned a trailer here for half the price of returning it to the U-Haul rental in Glenwood Springs. Glenwood Springs staff were also very rude, where New Castle was very friendly and easy to work with.
