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March 2024 by Telling You The Truth Because The Companies Won’t
I haven’t been to a Post Office and had a pleasant and painless visit since I was a child and I’m 30 years old. Every Post Office I’ve visited over the last decade has been absolutely awful with trash service. I and all the way to I'm so happy to report that the Niwot Post Office quite literally couldn’t do a more phenomenal job in terms of the service they provide. I’ve lived in so many places over the last 15 years and have frequented many Post Offices. Everyone of those Post Offices that I’ve gone to regardless of the time or day of the week that I choose to visit there is a line out the door, they’re understaffed and the employees have been very rude, unprofessional, and it was clear they hated their job. The people at the Niwot Post Office were so chipper, upbeat, kind, friendly and professional; I was literally in and out within less than 2-3 minutes. I’m sitting in the parking lot to write this review now so that I don’t forget because that’s how impressed I’ve been with the service. I’ve watched sooooo many people walk in and out with packages, letters, etc and come right back out in 5 minutes or less. The Niwot Post Office needs to be sent out to train the employees at all the other Post Offices in this country lol. Seriously, I never thought I could be this happy leaving a Post Office ?
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January 2024 by Clay Moore
Poor service. Lots of side conversations before helping next customer and she made me take off the scan at acceptance barcode that the Postal Service employee accepting the shipment must scan at the time the mail is collected. Now I'm not sure if the package will be received correctly. Seems like they need a better understanding of their own labels. She kept saying it would end up back at my house but that would be a different label entirely.
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October 2023 by PEOPLEWEAVER
Never did I think I'd go to a post office and come out with a smile. Excellent service. Love these people. Jeanne
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October 2023 by Jessica M
Very helpful and friendly staff!
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August 2023 by Cami abi Quevedo Sosa
They lost my letter, didn't give me a tracking number and now they "can't do anything to find it."I put one star because it is not possible to put 0
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July 2023 by Joel Roy
Extremely poor customer service. I expected more from a small town PO, they seemed more interested in their side conversation than helping their customers.
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May 2023 by peg hilliard
I drive 25 minutes from Erie just to mail important items through this PO.I do not take this competent and very friendly station for granted! They are the Best! Thank you to all of the workers who do such a great job!It's much appreciated ?!
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February 2023 by Peggy James
Great post office. Friendly and helpful workers. Easy in and out.
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December 2022 by Niwot Dude
Efficient and friendliest Post Office anywhere, Niwot community rocks!
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February 2022 by M Blue
I never experienced customer service like this in my life, I come to this location atleast twice a month and have never had this great of an experience! Shunna was absolutely amazing, she is so pleasant knowledgeable and efficient.She even gave me a compliment which is very small to some but means so much to me.I hope her boss sees this because she is truly a gift to this location.
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February 2022 by Chelsea Jackson
Shunna is amazing, her smile and warm personality is what the world needs.
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July 2021 by LD Quinn
Always nice and helpful people. It's easy to get in and out of, and rarely too busy.
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November 2020 by Brian Charles
Another useless post office. "Certified" mail was sent on October 13th 2020, from Niwot Post Office to a Longmont address (literally less than 10 miles).. and here we are 11/10/2020, the package has not arrived, no updates to the tracking number since Oct 30th. Why do we even have postal service? They are worthless and cost taxpayers a fortune! Someone needs to get there act together and deliver mail in a timely fashion. We should lobby for the privatization of the US Mail. UPS or FedEx surely could do much better at cheaper rates and without all the pensions for useless employees. This is absolutely ridiculous. And, it is impossible to speak to an actual human, only automated BS!.. update 11am 11/10/2020.. physically went to post office in Niwot, they said they couldn't help me find the certified mail, the guy with short hair and arm tattoos is a moron and unwilling to do his job. Noone is held accountable, and they surely do not care about the delivery of mail.. He hold me I had to go to Longmont Post Office, even though I sent the CERTIFIED MAIL from the Niwot Post Office. This just further solidified my opinion of this post office and the USPS as a whole. UTTERLY WORTHLESS!!!
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July 2020 by DiAnn Schuler
One of my favorite post offices for sure.
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March 2020 by Zheng Lavender
Super helpful & friendly staff!
