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March 2024 by Ronald Struwe
We had pretty good service for several years, including being able to bring in one or both of our dogs in an urgent situation; if they were filled up, we were able to come in the next day or two or be attended to by banfield in Arvada or Broomfield. I don't know what changed, but last June one of our dogs broke his foot. We were out of town, and our daughter tried getting him in. She was refused so we called, and the earliest 'appointment' was in 1 week. We called and were told the same. Between our daughter and us, were called 15 locations between Fort Collins and Colorado Springs - still the earliest we could get him in was 1 week at 3 places and 10-12 days in others. Our daughter ended up taking him to Mile High Animal Hospital of Aurora. They did a great job, but we ended up paying over $1,000. He needed x-rays, a splint, bandages and medication plus an office visit. We still would have had these expenses, but our office visit would have been included. and we would have a discount for some of the services and the medication. In returning to the Northglenn store, we asked for them to reimburse us the difference for what they would have covered if they had the heart and compassion to attend to his needs. We understand that they are not an emergency hospital, but there are cancellations every day and they have provided good service in the past. 7-12 days from all the locations that we called was heartless and very rude.Sorry for a 1star rating, but we are not sure you would post 0 stars, which is actually our rating. By the way, we fired them on the spot.
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March 2024 by Matt Singleton
I'm a bit biased to this location as the staff was so great when having my furry soul mate put down recently, but they really have been good to my babies here. As a now paranoid Fur Dad, we have been in quite frequently lately with wellness exams. Whether poking, proding, or gettin' weird on those anal glands (imagine what our pups think!)-the staff is just great. Facilities are so clean. Pricing is great-especially with the optional Wellness Plans.
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March 2024 by L.B. Calloway
I really like the Banfield vet office. They seem to really care about the animals. They listen to your concerns and go over the different treatment options well if and/when you need them. Their wellness plan is also well worth it if you are worry wart like myself.
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February 2024 by pearl audelo
Be careful do not get the plan ITS A SCAM you will be charged over $500 to cancel. They don't do anything worth $500!
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February 2024 by David Fillner
Like any other medical office, they're not very affordable.
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February 2024 by Alyssa Miller
We love it here! Everyone is so nice and it doesn't matter who we see everyone is so excited to see us. Thanks Banfield!
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January 2024 by Daniel Moya
They did a great job with our lil mean dog. They clipped his nails in 5 mins and it only cost 21 bucks. Jake was amazing. We will be back.
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January 2024 by Amber Martinez
Staff is amazing and we have a great experience every time we go
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January 2024 by Shawn Casillas
They got my pet in for a shot the same day I'll called in
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January 2024 by Steve D
Very professional
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January 2024 by Sambo
Worst pet hospital I have ever been to. List is too long to put on here but go anywhere else please.
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January 2024 by Sami Adas
Worst pet hospital I have ever been to. List is too long to put on here but go anywhere else please.
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December 2023 by Michael Batch
Always friendly and informative. My gf and I bring our two older dogs in here all the time. They are very loved and very well taken care of.
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December 2023 by Vanessa Ice
Saved my dogs life literally. I was quoted 5 to 7000 from 2 other veterinarian offices for a life-saving surgery my 50lb dog needed. Under Banfields plan, we got the procedure done for a little over one grand, and that included her take-home meds! I'm so glad I found this place and their plan. Now my dog has insurance, and that gives me a little piece of mind
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November 2023 by Travis Towers
This place is fair on their prices the staff is friendly. Happy to take my animals here.
