-
April 2024 by Dr
I had BEST customer service experience from Liz, the manager at this location a couple months ago and will be returning to rent cars only from this location if needed. Liz was most helpful during the car rental process. I truly appreciated Liz's thoughtfulness to the issue my family was facing with car trouble. She was also compassionate towards my toddler that she gifted a cute small toy. Liz also personally ensures the cars are cleaned and at their best for customers. I strongly recommend this Budget Car Rental location. Thank you & she truly deserves a reward in my personal opinion.
-
March 2024 by Miguel M
What an amazing experience! This is exactly what Budget stands for as a company. The service at this location from Liz is absolutely phenomenal. What a way to represent the company. I can honestly say I refuse to rent cars from any other company. Liz treats you with incredible respect and will do whatever she can to take care of you whenever possible. The car selection is great and they are clean. Thank you for your service!
-
March 2024 by Jenn Culbert
What an easy rental experience. And beyond that....the customer service was phenomenal. Liz was not just "customer service friendly" but was genuine, thoughtful and went out of her way to help my little boy find his lost item. He had tucked his tablet where I could not see it as I cleaned out the car to return. She not only tracked it down but coordinated getting it back. I will be back because of her! Hopefully she is in a role where her skills and abilities are being set as the standard for others to strive to.
-
March 2024 by Matthew Fisher
They were very accommodating and helpful! The young lady that helped me put us in a 2024 Ford Escape was amazing, very informative and made sure I understood the rules. She even came out with me when I returned the car to make sure I wouldn’t be charged extra for anything. She deserves a raise!! Also, that couldn’t have been a better ride! Honestly and sadly the best parts of our trip were driving to and from in the vehicle! I don’t even like Fords but that was a pretty awesome vehicle! Thank you very much and if I need a vehicle in the future, I know where I’ll be going!!
-
February 2024 by Robert
Experience was awesome.
-
January 2024 by Lexie Regetz
Great rental experience. Friendly, efficient and even gave us a free upgrade to a hybrid SUV. Would rent here again!
-
January 2024 by Christopher Mejia
It was my 1st time renting a car and I had a great experience driving the camry. Liz was very helpful and gave me all the information I needed.I'll definitely be using their services in the future.
-
December 2023 by Sean Schodowski
Don’t schedule a pickup for the time they close. Arrived at Noon for a Noon pick up and doors were locked. Greatly inconvenient and a huge waste of my time.
-
December 2023 by Jose Garcia
When I needed extra days they helped fast and they were very friendly
-
December 2023 by Tobin Ettig
Adam is the man! He takes better care of me and I’m sure others more than I could ever imagine from a car rental place . Thanks Adam!
-
November 2023 by Julian Whalen
They won't give you a car if you're credit is no good.
-
October 2023 by Dan Clementi
I couldn't have asked for better service! After a nightmare of an ordeal in trying to rent a car at the beginning of my trip in Springfield, MO, I was expecting the same here.What I received here was helpful, friendly service, a car (something not one rent-a-car service in Springfield or Branson could produce 1 MONTH after making my RESERVATION) and a huge upgrade since the car I requested wasn't available. I was renting a car to drive up to hike in the Rockies, and this wound up as the high point of my vacation!Thank you Budget of Northglenn, Colorado for treating this 47 y/o American with respect and not like a suspected member of Hamas. Enterprise of Springfield, MO could learn a thing or three from this location!
-
October 2023 by Leo Cassil
Adam at Budget on 104th & Pecos was a genuine pleasure to work with. Fast, courteous, transparent, and professional.Will be returning soon.
-
October 2023 by Dan C.
I couldn't have asked for better service! After a nightmare of an ordeal in trying to rent a car at the beginning of my trip in Springfield, MO, I was expecting the same here. What I received was the opposite. I got helpful, friendly service, a car (something not one rent-a-car service in Springfield or Branson could produce 1 MONTH after having a RESERVATION) and I received a huge upgrade since the car I requested wasn't available. I was renting a car to drive up to hike the Rockies, and being able to led a high point in my vacation. Thank you Budget of Northglenn, Colorado for treating me with respect and not like a member of Hamas. Enterprise of Springfield, MO could learn a thing or three from this location!
-
September 2023 by James Blair
Love Budget. Just would not rent from this local Budget. Next time I come in. Only 3 cars to choose from. And cars were dirty and damaged. Also had computer warning message. But staff was AMAZING!!